ProSpend Software Pty Ltd. in Sydney is seeking a Support Consultant to be the first point of contact for customers using the ProSpend platform. You will triage incoming tickets across channels, resolve issues within SLA, and guide users on best practices to fit their finance processes.
You will act as the voice of the customer to the Product team, documenting enhancement requests and defects with transparent context, and maintain empathetic, professional communication throughout every ticket.
📌 Finance Platform Support Specialist (Sydney)
🏢 ProSpend Software
📍 Sydney
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