Greyhound Australia Pty Ltd in Brisbane seeks a Head of Customer Experience to shape how we care for customers from search to journey.
Based in Brisbane and reporting to the Chief Operating Officer, you will set the CX strategy, lead the contact centre, and balance outstanding service with cost, revenue and brand. You’ll drive change with current technology and channels, turning customer insight into smarter pricing, products and operations.
📌 CX Strategy (Brisbane)
🏢 Greyhound Australia
📍 Brisbane
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