Administration & Customer Service Officer (Salisbury Plain)

Administration & Customer Service Officer (Salisbury Plain)

22 Oct
|
Mannix Electrical
|
Salisbury Plain

22 Oct

Mannix Electrical

Salisbury Plain

Administration & Customer Service Officer

Mannix Air & Solar – Salisbury Plain, Adelaide SA $29.50 – $32.00 per hour (depending on experience)

Full-Time | Monday to Friday

Join the Mannix Team!

Mannix Air & Solar is a well-established, family-owned South Australian business with over 60 years of experience in the air conditioning industry. We're looking for a friendly, organised and motivated person to join our busy office team at Salisbury Plain.

This is a varied role involving customer service, administration, answering phones and coordinating appointments for our customers and staff.

Whether you're an experienced administration professional or a recent school leaver with some customer service experience looking to start your career, we'd love to hear from you!

About the Role

Your day-to-day responsibilities will include:

- Answering incoming phone calls and assisting customers with general enquiries
- Scheduling customer appointments and bookings following established procedures
- Responding to customer emails and following up enquiries
- General data entry and administrative duties
- Communicating with customers, technicians and other team members
- Referring complex customer enquiries and complaints to management
- Supporting the wider office team to keep things running smoothly

What We're Looking For





- A friendly, positive attitude and willingness to learn
- Confident and professional phone manner
- Good communication and customer service skills
- Basic computer skills and ability to learn recent systems
- Good organisation skills and attention to detail
- Ability to work in a busy office environment and manage multiple tasks
- A reliable team player who is happy to help wherever needed

Previous office experience is an advantage but not essential. Experience in retail, hospitality, reception or other customer-facing roles would also be highly regarded.

Full training will be provided, so we're more interested in finding the right person with a great attitude than someone who ticks every box.

What We Offer

- $29.50 – $32.00 per hour + Superannuation, depending on experience
- Junior rates may apply to applicants under 21 years of age in accordance with the Clerks – Private Sector Award.

- Full-time, Monday to Friday employment
- Stable employment with an established South Australian business
- Friendly and supportive team environment
- On-the-job training and development
- Opportunities to learn new skills and grow within the business
- A varied role where no two days are quite the same

📌 Administration & Customer Service Officer (Salisbury Plain)
🏢 Mannix Electrical
📍 Salisbury Plain

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