Your day-to-day responsibilities will include answering incoming calls and responding to customer enquiries, managing emails and general correspondence, preparing quotations and processing charter bookings, liaising with customers regarding their bookings and travel requirements, maintaining accurate booking information and records, processing payments, invoicing and general administration, data entry, filing and maintaining office records, and assisting management and other team members with general administrative tasks.
Key responsibilities
- Answering incoming calls and responding to customer enquiries
- Managing emails and general correspondence
- Preparing quotations and processing charter bookings
- Liaising with customers regarding their bookings and travel requirements
- Maintaining accurate booking information and records
- Processing payments, invoicing and general administration
- Data entry, filing and maintaining office records
- Assisting management and other team members with general administrative tasks
About you
- Has previous experience in an administration or customer service role
- Is friendly, professional and confident communicating with customers
- Has excellent organisational skills and attention to detail
- Can multitask, prioritise workloads and work well in a busy environment
- Is confident using computers and Microsoft Office
- Has excellent written and verbal communication skills
- Is reliable, proactive and willing to learn
- Can work independently while also being part of a team
About us Australia Wide Coaches is a well-established, family-owned coach company providing charter services, corporate travel, school transport and regional passenger services across NSW.
Benefits
- A full-time position with an established, family-owned business
- A friendly and supportive team setting
- A varied role where no two days are quite the same
- On-the-job training and the opportunity to develop new skills
- The opportunity to be part of a growing business operating across NSW
📌 Administration Officer (Turrella)
🏢 Australia Wide Coaches
📍 Turrella
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