$75,000 + super | Perth CBD | Full-time We are looking for an organised, confident and customer-focused Administration professional to join our growing solar team in our Perth CBD office.
This is a key role within our business, supporting customers from the point of sale through to installation and making sure everything is organised, communicated and followed up along the way.
About the Role
You will be responsible for managing the pre-installation process, providing customer support and coordinating information between customers and the relevant internal departments. Your day-to-day responsibilities will include:
- Managing all pre-installation administration and processes
- Contacting customers and keeping them updated throughout the process
- Answering incoming phone calls and responding to customer emails
- Handling incoming customer support enquiries and directing them to the appropriate department
- Following up outstanding information, documentation and requirements
- Liaising with customers, sales representatives and internal teams
- Updating customer records and internal systems
- Identifying and resolving issues or escalating them to the relevant team
- Ensuring customers receive clear and timely communication
- General sales and office administration as required
About You
We're looking for someone who is:
- Highly organised and able to manage multiple tasks at once
- Confident communicating with customers over the phone and via email
- Professional, friendly and customer-focused
- Reliable and proactive
- Comfortable working in a fast-paced environment
- Robust with administration and attention to detail
- Confident using computers and CRM systems
- Able to follow processes while also using initiative to solve problems
- Previous administration, customer service or solar industry experience is highly regarded
Why Join Us?
- $75,000 + super
- Perth CBD office location
- Full-time position
- Join an established and growing Australian solar company
- Work within a supportive and professional team
- Opportunity to build a long-term career within the renewable energy industry
If you're someone who enjoys being organised, dealing with people and making sure things get done properly, we'd love to hear from you. Apply now and join our team.
📌 Administration Officer (Perth)
🏢 Technaus Solar
📍 Perth
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