BRAND AMBITION.

At One Playground, we are committed to creating the best gyms, not just the most gyms. The spaces are unique, we invest in curated designs, with luxury finishes and experiential moments.

Our ambition is to create more than a gym. But rather to create an ecosystem of premium lifestyle brands that Inspire Change for our members and our staff.

We do this through changing the gym environment and experience through beautifully curated spaces, quality coaching, experiential classes, premium wellness and community connection. And as we look to the future, we will do this beyond the gym with the One Coach and Destination One (retreat) brands.

THE ROLE

The role of Education Manager is to own the learning experience of every learner at One Playground, from Coaches growing through our internal programs to students starting a new career through OneCoach Academy.

Working alongside our Head of Education, you’ll set the standards, systems and policies that shape every learner’s journey. You’ll lead our Student Success Specialist and club Development Coordinators, and raise the bar for every educator across our campuses and clubs.

This isn’t a role for someone who wants to run a timetable. It’s for an education leader who knows what it takes to scale quality education without ever compromising on the experience.

If you love education, get a buzz from seeing people grow, and want to help build Australia's best practical fitness and wellness education provider, this is your next move.

YOUR RESPONSIBILITIES

Education Programs & Delivery

Own the full portfolio of education, from Coach Induction, the Elevated Coach Program and the Emerging Leader Program, to Certificate III and IV in Fitness,



the Industry Ready Program and short courses.

Build one education calendar across every program, campus and club - and keep it running like clockwork.

Set the standards and structure for every program so learners get the same premium experience wherever they learn.

Make sure every session has the right space, the right educators and the right resources, and keep delivery within budget.

Learner Onboarding & Placement

Pick up every confirmed enrolment from our Sales Specialist and make sure each learner starts fully set up and ready to learn.

Design inductions that set explicit expectations from day one, for Academy students and Coaches alike.

Match learners to quality practical placements, internships and mentoring inside our clubs, and set placement hosts up for success.

Learner Progress & Completion

Set the attendance, engagement and progress standards across every program, and track every cohort weekly.

Spot at-risk learners early and step in with the right support before they fall behind.

Oversee assessment and moderation across all programs, working with our RTO partner to keep students moving toward certification.

Hand job-ready graduates over to our Sales Specialist, ready to launch their careers.

Learner Support & Experience

Lead our Student Success Specialist and set the standard for proactive, human learner support.





Own the support policies, and be the go‑to for complaints, appeals and escalations - resolved fairly and fast.

Gather learner feedback at every key milestone and turn it into a better experience.

Lead the Development Coordinator system across our clubs, so Coach development happens consistently and to a high standard.

Recruit, onboard and develop our Lead Educators, facilitators and Academy Mentors.

Observe, coach and give feedback that makes great educators exceptional.

Get hands‑on by facilitating selected sessions yourself and modelling what great delivery looks like.

Curriculum, Quality & Compliance

Build and evolve the policies and procedures that keep education high-quality and compliant.

Own the learning resource library, keeping every manual and resource current, accurate and version-controlled.

Manage our RTO partner relationship and AUSactive recognition, and lead validation, moderation and audits.

Stay ahead of the fitness and VET sectors, and help design and launch the next generation of programs.

Reporting, Systems & Education Operations

Own education reporting across every program, translating learner, educator and program data into clear insight for leadership.

Own our student management system and LMS, and make sure systems and processes run the same way everywhere.

Manage the education budget and build the operating rhythms that keep everything on track.

ABOUT YOU

To excel in this role:

You believe education changes lives and careers, and you want to build something that lasts.

You care about the details and have been described as having high standards.

You'

📌 Education Manager (Sydney)
🏢 Oneplayground
📍 Sydney