Excellent Opportunity for Business Analysts!!!

Opportunity to work for a Telecom Client!!!

Duration : 6-month Contract

Work Arrangement : Hybrid

Location : Melbourne CBD

Day Rates : $800 + Super

Role The client is seeking an experienced Senior Business Analyst – Telecom BSS with 10+ years of experience in telecom business analysis, requirements management, and BSS transformation initiatives.

The role requires solid expertise in billing, charging, transaction processing, legacy application modernization, and end-to-end business process analysis , with the ability to work across business and technology teams to drive transformation outcomes

Accountabilities

- Lead end-to-end business requirement gathering, analysis, and documentation for Telecom BSS initiatives covering billing, charging, and transaction processing.
- Work closely with business stakeholders, product owners, architects, and delivery teams to define business requirements, functional specifications, and user stories .
- Drive analysis for billing and charging business processes , including product setup, rating, invoice generation, payment handling, and related customer-impacting flows.
- Analyze and document billing, charging, and transaction processing flows , including mediation, rating, billing, invoicing, payments, collections, and revenue assurance.




- Support legacy application assessment, requirement traceability, and change request lifecycle management across BSS transformation programs.

What you'll need to succeed

- Strong experience across Telecom BSS stack with emphasis on Billing, Charging, Transaction Processing, Revenue Management, and Order-to-Cash business processes.
- Deep understanding of telecom business processes and value chains including Lead-to-Order, Order-to-Cash, Usage-to-Pay, billing lifecycle, and transaction management.
- Strong experience in telecom billing and charging analysis and transformation programs , including mediation, rating, invoicing, payment processing, collections, and revenue assurance.
- Proven experience in legacy application analysis, requirement mapping, remediation support, and transformation planning across telecom BSS environments.
- Strong knowledge of TM Forum concepts , telecom process frameworks, and BSS functional architecture.
- Hands-on experience in requirement elicitation, BPMN/process modeling, business rules definition, use case writing, and stakeholder communication .

What you need to do now If this sounds like you, please click 'Apply Now', or please send your updated CV to [email protected]

📌 Business Analyst - BSS (Melbourne)
🏢 Hays
📍 Melbourne