We are seeking a proactive and solutions-focused Business Analyst to work collaboratively with Information Services and teams across Council to identify business needs and deliver practical, sustainable technology solutions. The successful candidate will take a strategic, long-term approach to improving business systems, processes and information management, translating business requirements into clearly defined solutions and project deliverables that support Council's operational needs and future objectives.

Benefits

- Salary commencing from $99,009 p.a. + super + locality allowance
- Ongoing Full Time position + Monthly RDO
- 5 Weeks Annual Leave + 3 Weeks Personal
- Based in Innisfail

About the Role

- Drive innovation and efficiency by identifying opportunities to automate and streamline business processes, allowing employees to focus on delivering value.
- Improve business processes by developing practical solutions that align with Council's operational needs and organisational culture.
- Deliver quality solutions that meet or exceed stakeholder expectations and build confidence in Council's systems and technology.
- Engage and collaborate with managers and employees, keeping stakeholders informed and involved throughout the development and implementation of solutions.
- Support successful change by providing training and guidance to ensure employees feel confident and capable when adopting new systems and processes.

Skills & Experience

- Qualifications and Experience – Relevant tertiary qualifications in Information Technology, Business Analysis, Project Management or equivalent demonstrated experience.
- Business Process Mapping – Proficiency in BPMN to analyse, map and improve business processes and workflows.
- Data Analysis and Reporting – Advanced Microsoft Power BI skills to analyse complex data, develop reports and deliver actionable insights.
- Business Requirements – Ability to translate complex information into clear requirements,



identifying stakeholder needs, gaps, risks and priorities.
- Stakeholder Engagement – Robust communication and relationship-building skills to collaborate effectively with diverse stakeholders.

See the full position description for more information

Our Council

Cassowary Coast Regional Council proudly serves the vibrant communities of Innisfail, Tully, Mission Beach and Cardwell, delivering essential services and infrastructure across one of Queensland’s most unique regions.

How to Apply

All applications must be submitted via the Cassowary Coast Regional Council website by 7.30pm Monday, 23 November 2026.

To apply, review the position information and submit your application using the Apply button, including:

- A cover letter addressing the selection criteria
- A current resume outlining relevant skills, experience and qualifications
- Copies of relevant licences and qualifications

The successful applicant will be required to undergo pre-employment drug and alcohol screening and a background check to confirm fitness for the role.

Questions

If you have questions after reading the information on our website, or you are having difficulty viewing the position online, please contact us: People & Safety, P: (07) 4030 2216 or E: [email protected]

Cassowary Coast Regional Council is strengthened by diversity and we celebrate our inclusive workplace culture that brings great value to our organisation and community as a whole. We promote and apply equality of opportunity throughout our recruitment process and encourage applications from all sectors of the community.

This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer.

Council employs individuals who have the legal right to work in Australia, including citizens, permanent residents and valid work visa holders.

📌 Business Analyst (Innisfail)
🏢 Cassowary Coast Regional Council
📍 Innisfail