Right at Home Greater Logan is seeking a motivated and capable individual to join our team as a Care Partner, coordinating services and managing a portfolio of home care clients across the Greater Logan region.

We welcome applications from candidates with experience in care coordination, case management, nursing, aged care or other relevant community care roles. While previous experience in a similar position would be advantageous, we also encourage applications from individuals with transferable skills, robust organisational abilities and a genuine interest in progressing their career in community care.

We provide in-home care and support to older Australians (through the Support at Home program) and people living with disability across the Greater Logan and surrounding regions.

As a Care Partner, you'll take responsibility for managing your own portfolio of clients, coordinating services, overseeing care budgets and maintaining strong relationships with clients, families and care staff.

This is a varied role that requires sound judgement, strong organisational skills and the confidence to manage competing priorities. You'll need to be comfortable making decisions, resolving problems and taking ownership of your work.

You'll be joining an established office team with dedicated clinical, operational, scheduling and administrative support, allowing you to focus on delivering quality outcomes for your clients.

We're looking for someone who enjoys the challenges of community care, takes pride in their work and wants to contribute to a professional, supportive and growing organisation.

Key Responsibilities

As a Care Partner, you will:

- Client Portfolio Management: Manage your own portfolio of clients, building strong relationships and acting as the primary point of contact for clients, families and representatives.
- Care Planning & Coordination: Coordinate services, complete client onboarding and regular reviews, and ensure care arrangements continue to meet individual needs and preferences.
- Budget & Funding Management: Monitor client budgets, oversee service expenditure and ensure services are delivered within applicable funding guidelines.
- Client Advocacy & Wellbeing: Advocate for clients,



monitor their ongoing wellbeing and work closely with our clinical team to identify and respond to changing care needs.
- Care Staff Support: Provide guidance and operational support to care staff, helping resolve service-related issues and maintain consistent, quality care.
- Stakeholder Relationships: Liaise with allied health professionals, external service providers and other stakeholders to coordinate services and achieve positive client outcomes.
- Compliance & Documentation: Maintain accurate client records, care plans and documentation in accordance with organisational procedures and relevant aged care and disability standards.
- Operational Support: Work collaboratively with our scheduling, clinical and management teams to resolve day-to-day challenges, contribute to continuous improvement and participate in a rotating after-hours on-call roster.

Why Join Right at Home Greater Logan?

We recognise that our Care Partners play an important role in the success of our business and the quality of care we deliver. We aim to provide a supportive, professional working environment where our employees have the resources, guidance and autonomy to perform their roles effectively.

What we offer

- Competitive Remuneration: Attractive salary package, with opportunities for performance-based bonuses.
- Established Support Structure: Work alongside dedicated clinical, scheduling, administrative and operational teams who support you in managing your client portfolio.
- Professional Development: Ongoing training, mentoring and opportunities to develop your skills and progress your career.
- Supportive Team Environment: Join a locally owned and operated business with approachable directors, accessible management and a collaborative office team.
- Autonomy & Responsibility: Take ownership of your client portfolio, make meaningful decisions and play an active role in shaping the services delivered to your clients.
- Tools & Resources:



Access to established care management systems, a company laptop and mobile phone, with company vehicle access for work-related travel.

Essential Requirements

To be considered for this position, you will hold one of the following qualifications:

- Certificate III or IV in Aged Care, Disability, Individual Support, Community Services or a related field; OR
- Enrolled Nurse (EN) with current AHPRA registration; OR
- Registered Nurse (RN) with current AHPRA registration.

Additionally, you will have:
- Experience working in aged care, disability, healthcare or a related community services environment.
- Strong communication and interpersonal skills, with the ability to build positive relationships with clients, families and colleagues.
- Excellent organisational and time management skills, including the ability to manage competing priorities.
- Sound computer literacy, including confidence using Microsoft Office and learning new systems.
- Good judgement, initiative and problem-solving skills, with the ability to work both independently and collaboratively.
- A professional, reliable and team-focused approach to your work.
- A current Australian Driver's Licence.
- A current National Police Check, or willingness to obtain one.
- Current First Aid and CPR certification, or willingness to obtain.
- Willingness to participate in a rotating after-hours on-call roster.

Highly Regarded Experience & Attributes

While not essential, the following experience and skills will be highly regarded:
- Previous experience in care coordination, case management, care partnering or a similar client-facing role.
- Knowledge of the Support at Home program, aged care funding arrangements and relevant quality standards.
- Experience managing client budgets, coordinating services or developing care plans.
- Familiarity with rostering, scheduling or workforce coordination in a community care environment.
- Strong Microsoft Excel skills and experience using client management systems.
- Confidence in managing challenging conversations and resolving client or service-related concerns.
- Experience working with allied health professionals, external service providers and other stakeholders.

📌 Care Partner – Home & Community Care (Shailer Park)
🏢 Right at Home Greater Logan
📍 Shailer Park