Complex Support Worker, Western Australia.

Join our Complex Support Team across Perth, Rockingham, Kwinana, Mandurah and the Peel region. Casual and part-time roles supporting adults with complex, psychosocial, forensic and health needs, with consistent rosters, proper supervision and SCHADS Award conditions.

Now hiring Perth Metro · Peel Casual & part-time Posted 13 October 2026

We're growing our Complex Support Team across Western Australia,and we're looking for skilled, steady and compassionate supportworkers who do well in roles where every interaction matters. Ifyou're the person others turn to when a situation calls for calm,clarity and good judgement, we'd like to hear from you.

Where we work

We support participants right across the Perth metropolitan area anddown to Mandurah and the Peel region. We'll match you to participantsclose to where you live, so you spend less time travelling.

Perth South

Fremantle, Cockburn, Success, Baldivis, Rockingham, Kwinana, Wellard and surrounding suburbs

Mandurah, Greenfields, Halls Head, Meadow Springs, Falcon, Pinjarra, Lakelands and surrounding suburbs

Tell us your home suburb and how far you're willing to travel when you apply.

Who you'll support

You'll work with adults who live with complex, overlapping needs.Many participants have needs in several of these areas at once.

Ongoing mental health conditions, complex trauma and emotional dysregulation, including behaviours of concern.

Support guided by structured Safety Plans, with clear and fast escalation when risk changes.

Physical health & mobility

Health conditions where plans must be followed precisely, such as mealtime management,



falls prevention and medication routines.

Safeguarding

Adults who may be vulnerable to exploitation, with clear safeguarding plans that every worker follows.

Adults with justice involvement, supported to meet their obligations and build a reliable life in the community.

Supported decision-making, guardianship arrangements, and culturally safe support for diverse families and Aboriginal and Torres Strait Islander participants.

Our participants are capable, intelligent people with real interests,goals and lives, from cooking and swimming to art, gardening andwalks by the beach. Your role is to help them build safety,independence and connection with their community.

What you'll do

- Deliver consistent one-on-one Core supports: community access, social participation, daily living skills, meal planning, shopping and cooking.
- Support participants to medical, specialist, mental health, allied health and legal appointments.
- Follow Positive Behaviour Support Plans, Safety Plans, Mealtime Management Plans and other support plans precisely.
- Use each participant’s communication strategies, from short, simple sentences to visual prompts and agreed arrival routines.
- Promote supported decision-making,



so participants speak and choose for themselves.
- Support money-management and safeguarding plans that reduce the risk of exploitation.
- Monitor health as directed, such as blood pressure checks, mobility aid prompts and mealtime observation.
- Recognise early changes in mental or physical health, and elevate quickly under Newdawn procedures.
- Respond to disclosures of distress, risk or abuse calmly and seriously, and report them under NDIS incident management requirements.
- Keep kind but firm professional boundaries, including around contact outside rostered hours.
- Write clear, accurate, participant‑specific shift notes and incident reports.
- Work with the wider care team and take part in monthly multidisciplinary (MDT) meetings.

What you must have

- A strong command of spoken and written English. Clear, calm communication is critical, especially during escalation.
- Proven experience supporting people with complex needs, psychosocial disability, trauma or behaviours of concern.
- A current NDIS Worker Screening Check (WA) and Working With Children Check (WA).
- Current First Aid and CPR certificates, and the completed NDIS Worker Orientation Module.
- A full driver’s licence and a reliable, comprehensively insured vehicle, and willingness to transport participants.
- A calm, patient and non‑judgemental approach under pressure.
- Confidence holding professional boundaries consistently, every shift.
- The right to work in Australia, and commitment to an ongoing, consistent roster.

Highly regarded

- Certificate III or IV in Individual Support, Dis

📌 Complex Support Worker (Perth)
🏢 Newdawn Support Services
📍 Perth