IHG Hotels & Resorts is seeking an experienced Duty Manager for the Holiday Inn Sydney Potts Point. Reporting to the Front Office Manager, you will lead guest experiences and hotel operations, guiding a team to deliver prompt, personalized service across shifts.
You will manage guest queries, supervise staff during busy periods, and participate in daily briefings. A Diploma or equivalent and Opera PMS knowledge are preferred; flexibility to work evenings and weekends is essential.
📌 Guest Experience Duty Manager | Front Office Leader (Sydney)
🏢 IHG Hotels & Resorts
📍 Sydney
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