People & Culture Manager (HR Generalist) | Sydney North and Hills District

Heritage House Childcare & Early Learning – Castle Hill NSW

Heritage House Early Education is a family-owned and operated business, proudly providing high-quality care and education to children aged six weeks to six years for over 30 years.

With eight services across Sydney's North Shore and Hills District, we are committed to creating an environment where children, families and educators feel supported, valued and inspired to grow.

Our business is built on four core values that guide everything we do:

Lead - We have a love of learning and leadership.

Innovate - We challenge the status quo and continually seek better ways of doing things.

Family - Family values are at the heart of everything we do.

Educate - We are passionate about quality and education.

About the role

We are seeking an experienced and motivated People & Culture Manager to lead the delivery of our HR function on a part-time basis (~22.5 hours per week over 3 or 4 days).

This is a hands‑on, stand‑alone role working closely with our leadership team and Centre Directors to provide practical HR advice, strengthen our recruitment and onboarding processes, and drive initiatives that support employee engagement, development and retention.

You will oversee the employee lifecycle, from recruitment and induction through to performance management, training, compliance and workforce planning. You will also play an important role in developing our employment value proposition and building a positive, accountable and collaborative workplace culture.





This role offers the opportunity to take ownership of the People & Culture function in a multi‑site business, balancing day‑to‑day operational requirements with initiatives that make a lasting difference.

Key responsibilities

- Recruitment: Management of the end to end recruitment, induction and onboarding process for employees

- EVP: Manage our Employment Value Proposition (EVP)

- Training and Development: Manage strategy for succession planning, ongoing training and coaching of all educators include Centre Manager

- Employee Relations: Supporting Centre Manager’s with performance management matters including all employee relations

- Admin, WHS and Risks: Manage various WHS and policies updates relating to staff and assist in the collateral to support management & manage Work Cover Claims. Assist in government funding applications for team members.

- Rosters & Timesheets: Work closely with Operations and each service rosters and ensure labour budgets are maintained to budget whilst full compliance to ratios and best practice rostering

- HRIS and Document Management: Use Employment Hero software as ‘source of truth’ and ensure all staff documents are correctly uploaded, managed and kept up to date including document expiry. Ensure all staff visa and documents are kept up to date.

- Student & Trainee Management.



Liaise with training colleges and develop a training pathway for all trainees to ensure successful completion of coursework. Strengthen relationships with RTOs to ensure a smooth transition of trainees into Heritage House

- Team building & engagement. Build strong relationships with team and develop initiatives that bring the teams & management together

About you

- A passionate self-starter who can work autonomously across sites to meet the needs of the group

- Proficient in written and verbal communication

- A people person

- Degree in Business/Human Resource

- Proficient in using Employment Hero

- Detailed understanding of Awards & workplace instruments

- Experience with using payroll software (Xero, wageloch)

- Preference childcare experience/background including a knowledge of child-safe recruitment

Benefits for you

- Support for a healthy work-life balance

- Professional development and paid training

- Work directly with the Directors

- A supportive management team and regular team activities

- Great company culture that is fun, professional and supportive of all team members.

Heritage House service is committed to child safety. The safety, rights and best interests of children are our paramount consideration in all decisions and actions. All staff are expected to uphold child‑protected values, behaviours and practices. Employment is subject to a valid NSW Working with Children Check, reference checks and compliance with the NSW Child Safe Standards.

About us

Heritage House Early Education is a family-owned and operated business, proudly providing hi

📌 People & Culture Manager (HR Generalist) | Sydney North and Hills District
🏢 Heritage House Childcare & Early Learning
📍 Sydney