Podium is seeking a Manager, Support & Operations in Melbourne to lead Product Support Specialists in the Philippines and Pakistan, and to own how support work flows across local and offshore teams from a Melbourne base.
This senior, hands‑on role combines people leadership with operational ownership, overseeing triage, escalation and resolution while ensuring CX alignment with Engineering and Product. You’ll influence outcomes across time zones.
📌 Global Manager, Support (Melbourne)
🏢 Podium
📍 Melbourne
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