- What Workday Senior Certified Hcm Consultant J...

Showing 126 Workday Senior Certified Hcm Consultant jobs in Lismore

Sorry to hear that! What didn’t you like about this job?

Wrong location

Too few details / Lack of information

Job appears outdated

Salary information missing or unclear

Other (please specify).

Please specify...

Verification *

Thank you for your feedback

Your input helps us improve our service.

The client is a privately owned Australian resourcing company, designed to discover and deliver unparalleled talent within the IT and Telecommunications sector.

What we are looking for:

- Results focused individuals
- Professional and well mannered individuals who are well presented
- Good PC skills, especially with: Word, Excel & Outlook

Responsibilities include:

- Calling candidates for initial interviews
- Resourcing candidates for jobs off database
- Screening applicants from job adverts
- Preparing CV submissions to clients
- All other tasks related to recruitment
- Flexible working hours & WFH set-up
- Hot desk - abundance of live roles & opportunities to work immediately

Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

- We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?
- We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
- We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
- We Live by Our Values – we role model our values 100% of the time
- We Expect High Performance – we set a high standard and we’re not satisfied with being average

This role

As a dedicated HR Partner, you will nurture and establish stakeholder relationships to drive the development and implementation of comprehensive HR strategies through the EH Way and AI-first methodology. You will optimise the overall HR health and performance of your client portfolio by providing instrumental guidance on HR and legal compliance, taking a risk-management approach to complex industrial relations (IR) and employee relations (ER) matters. You will serve as the “expert in the room,” ensuring clients feel confident in our mission to make employment easier and more valuable.

Your key focus areas will be

- Expert Advisory Resolution: Resolve 100% of reactive compliance and legislative queries (terminations, investigations, disciplinary matters) on the fly with sound IR/ER judgment from day one.
- Customer Satisfaction & Retention: Maintain high client engagement scores and zero “avoidable churn” by building strong, trust-based relationships with C-suite and line manager stakeholders.
- AI Integration & Efficiency: Achieve a “Superhero” rating for internal efficiency by documenting and sharing at least three AI-driven “hacks” or workflows that accelerate the delivery of HR advice.

This will include

Strategic Advisory & Client Management

- Strategic Planning: Develop and deliver strategic HR plans, review performance frameworks, and drive employee engagement for a portfolio of 4–15 clients.
- Portfolio Growth: Build your assigned portfolio to full capacity within the first 6 months, managing client expectations in line with fair use guides.
- Commercial Management: Actively manage the commercial relationship, navigating pushback and providing advice that clients may not want to hear while maintaining trust.
- Pre-Sales Support: Represent the HR Partner team in pre-sales environments to showcase expertise to prospective clients.

Technical HR & Compliance

- Expert IR Advice: Provide “on the fly” best-practice advice on IR, compliance, and legislative queries from day one.
- Case Management: Manage complex reactive queries including terminations, investigations, and disciplinary matters with a high degree of technical substance.
- HR Audits: Conduct compliance audits to ensure employment contracts and policies remain legally sound and consistent.
- The EH Way & AI Innovation
- AI-First Practice: Wield advanced AI tools as your default arsenal to sharpen decisions, automate bottlenecks, and increase execution speed.
- Asynchronous Communication: Default to asynchronous communication (Slack, Confluence, G-Drive) to respect others’ time and remove execution roadblocks instantly.
- AI Contribution: Participate in quarterly AI pillar groups to launch initiatives and share “AI hacks” that improve HR operations across the team.

Technology & Tooling

- EH Platform Expert: Lead the implementation and maintenance of the Employment Hero platform for your clients, ensuring they are well-versed in all features.
- Workflow Management: Utilise Asana for project tracking, Slack for team collaboration, and the EH AI Agent for coaching on complex advice.

Key Measurables – Key Performance Indicators

- Portfolio Capacity: Achieve and maintain a full client workload (proportionate to working hours) within 6 months of commencement.
- Client Satisfaction: Maintain an exceptional customer experience with 0 NPS detractors.
- AI Proficiency:



Achieve a passing grade of 24/30 on the AI Native scenario task and contribute to at least one AI-driven team initiative per quarter.
- Platform Implementation: Ensure client software implementation is completed within 60 days of onboarding.
- Mission Alignment: 100% of work must pass the litmus test of making employment easier or more valuable.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring

- Sound understanding of the IR/ER space; ability to field complex queries without hesitation.
- Builds a habit of “asking AI first” for every idea or problem to be solved.
- Demonstrates confidence to lead C-suite stakeholders and navigate difficult conversations.
- Holds oneself to an “Olympic team” level of excellence; average performance is not the threshold.
- Manages a diverse, reactive workload across multiple industries through extreme diligence.
- Connects with a diverse team by focusing strictly on the mission
- Fearlessly disagrees to reach the best outcome while assuming positive intent and lifting others up.

What we can offer

At Employment Hero, we don’t just talk about a better way to work. We live it.

Joining Employment Hero means you’ll:

- Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.
- Be trusted to own your work, make decisions, and have a real impact from day one.
- Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise.
- Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career.
- Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create.
- Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth.
- Celebrate together globally at our Annual Global Gathering – from Thailand, Vietnam, Bali, Dubai and Australia to Singapore in September 2027!

Essential HR is a leading HR consulting firm providing outsourced HR services to small and medium-sized enterprises (SMEs). Reporting to the Managing Director, the HR Business Partner/Consultant will support clients in all aspects of industrial relations/human resource management and maintain Employment Hero (HR software).

This role will provide support and advice to a portfolio of clients, working closely with business owners, CEO’s and line managers to ensure compliance and best HR practices.

Key Objectives include:

- Day-to-Day HR Support & Advice
- Interpretation of Fair Work Act, Awards, and Enterprise Agreements
- Management of Workplace Issues
- Deliver a diverse range of HR Projects
- Conduct Compliance Audits

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

1. Day-to-Day HR Support & Advice

- Provide practical IR/HR support and advice to clients regarding employment obligations, employee relations, and HR best practices.
- Act as a first point of contact for clients for inquiries related to workplace matters.

2. Interpretation of Fair Work Act 2009, Moderns Awards, and Enterprise Agreements

- Provide clear and accurate interpretation of the Fair Work Act, Awards, and Enterprise Agreements to clients.
- Assist clients with understanding their obligations in relation to employment law and industrial agreements.
- Seek clarification from our Legal team to ensure the accuracy of our advice to clients.

3. Management of Workplace Issues

- Support clients in handling workplace grievances, disciplinary processes, terminations, and redundancies.
- Conduct workplace investigations
- Provide guidance on appropriate procedures to ensure compliance with legal requirements.
- Attend formal meetings such as disciplinary, grievance, and consultation meetings.
- Ensure thorough documentation of meetings, including letters and correspondence, minutes, and follow-ups.

4. Policy and Procedure Development and Compliance

- Develop, implement, and review workplace policies for clients to ensure compliance and alignment with their operational needs and best practices.
- Ensure that company policies and procedures are followed by consulting with line managers and guiding clients.
- Assist clients in making discretionary decisions by providing best practice advice.
- Collaborate with clients to adapt policies as per their specific needs and legal requirements.
- Conduct periodic policy reviews to ensure they are compliant with any changes in legislation and operational changes.

5. Conduct Compliance Audits

- Conduct workplace compliance audits, including reviewing existing policies, contracts, Awards, classifications, rates of pay, position description and HR practices and procedures.
- Provide recommendations for improvements to ensure adherence to legal and industry standards.

6. Employment Contracts and HR Letters

- Develop, review, and update employment contracts and HR Letters to ensure they are current, best practice and compliant.
- Review employee set up in Employment Hero ensuring they have the correct pay rates and classifications (If applicable)
- Review contract variations and changes to employment details

7. Position Descriptions

- Write and update position descriptions to reflect changing role requirements and organisational needs.
- Ensure all staff have a signed position description in Employment Hero.

8. Performance & Salary Review Management

- Manage the probationary and annual performance review processes in Employment Hero, ensuring clients conduct reviews effectively.
- Provide support to clients in ensuring that the performance management framework is adhered to.
- Provide advice around conducting performance reviews and giving constructive feedback.




- Participate in and provide advice on salary reviews, ensuring consistency with the Remuneration Policy and Procedures.
- Assist clients in assessing Award rates/EA rates to determine appropriate classifications and wages.
- Provide advice and ensure clients are paying as per relevant Award rates of pay and entitlements and have offset clauses where required.
- Work collaboratively with the HR Team in the following areas to maximise efficiencies for each client:
- New client onboarding processes
- Audits
- Employment Hero Implementations and optimisation
- Input into client HR Deliverable Plans
- Support around project work, delivering training, webinars and HR consulting
- Support clients in developing and implementing strategic HR initiatives aligned with business objectives.
- Time Management and Billing through accurate recording of time against projects
- Provide HR admin coverage for clients when Admin team members are on leave.
- Handle general HR administrative tasks, including client correspondence, updating records, and responding to inquiries when there is an overflow of HR Admin work.
- Support and mentor the HR Admin team member as required.

PERSON SPECIFICATION

Skills & Knowledge:

- Strong understanding of Fair Work Act, Awards, and other employment legislation.
- Excellent written and verbal communication skills with the ability to explain complex HR matters in simple terms.
- High attention to detail and accuracy in managing documentation and correspondence.
- Is highly organised with a strong ability to plan/prioritise and deliver outcomes within tight time frames
- Can solve problems and suggest viable solutions
- Proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
- Highly skilled in cloud-based HR technology, preferably Employment Hero, with a strong understanding of its HRIS and payroll functionalities.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proactive, adaptable, and willing to take initiative in a fast-paced environment.
- A collaborative team player who values input from others

Previous Work Experience:

- At least 10 years’ experience in an IR/HR or workplace relations advisory role.
- Experience in an outsourcing HR model or HR consulting would be an advantage
- Experience in handling employee relations issues, including grievances, terminations, and redundancies.

Personal Attributes:

- Is a team player and motivated to provide support to the HR team
- Passionate about delivering efficiencies and compliance through maximising the use of technology.
- Is proactive, identifying issues and solutions
- Ability to build positive relationships.
- Has a high sense of urgency and is conscientious in getting back to clients quickly
- Loves learning & researching for the right answers and solutions

Qualifications & Training:

- Bachelor’s degree in human resources, Industrial Relations, or a related field
- Professional HR certification is highly advantageous.

Origin Support Services is looking for a bright, proactive, and detail-driven HR Officer to join our dynamic and passionate team. If you’re highly organised, thrive in a fast-paced workplace, and want your work to truly matter—we want to hear from you!

About Us

Founded in 2020, Origin Support Services delivers individualised, compassionate care to people living with disabilities. We’re more than a service provider—we’re a community dedicated to empowering our participants and their families with tailored support options, including:

- Community Access Programs
- Supported Independent Living
- Respite and Short-Term Accommodation (STA)
- Group activities and cultural events such as Kap Mauri

We pride ourselves on creating safe, culturally inclusive environments where everyone can thrive—participants and staff alike.

About the Opportunity

This is a full-time position offering an opportunity to play a key role in supporting our growing organisation. Reporting directly to the Company Director, you’ll provide essential HR, IR and document control support across the organisation.

Your ability to handle sensitive matters with professionalism, confidentiality and precision will be highly valued.

Key Responsibilities

- Delivering timely and accurate advice on HR, Fair Work and IR matters
- Drafting employment contracts and managing onboarding documentation
- Maintaining accurate and up-to-date employment records and HR systems
- Managing and maintaining organisational document control systems
- Ensuring documents are accurately named, version-controlled, filed and securely stored
- Monitoring document expiry dates and coordinating timely updates and renewals
- Maintaining controlled copies of HR policies, procedures, forms and templates
- Ensuring staff have access to current and approved documentation
- Leading the Employee Rewards & Recognition program
- Managing offboarding processes and collating exit data
- Reviewing and drafting HR and WHS policies to ensure compliance
- Supporting probation and performance reviews
- Creating and updating Position Descriptions
- Coordinating inductions for new staff across locations
- Facilitating EAP access and promoting staff wellbeing
- Contributing to organisational projects and strategic initiatives

What You’ll Bring

- At least 4 years’ experience in a generalist HR role
- Experience in document control, records management or compliance administration
- HR qualifications or tertiary studies (highly regarded)
- NDIS Worker Screening Clearance and NDIS Orientation Module
- Strong attention to detail and excellent written communication skills
- Strong organisational and document management skills
- The ability to multitask, prioritise competing demands and manage your own time effectively
- A collaborative and professional attitude
- A genuine desire to support employees and contribute to a positive workplace

Why Join Origin?

- Flexible hybrid work environment , combining remote and office- based work
- Make a real difference in the lives of people with disabilities
- Thrieve in a supportive, inclusive and culturally safe workplace
- Enjoy a full-time role with variety and meaningful responsibilities
- Develop your HR, compliance and document management expertise
- Be part of a growing organisation where your ideas and contributions are valued
- Experience variety in your day—no two days are ever the same!

#J-18808-Ljbffr

📌 Workday Senior Certified Hcm Consultant (North Lismore)
🏢 Intecrowd
📍 North Lismore