About the Role

We are looking for a Financial Systems Support Analyst to provide high-quality support and governance across financial systems. This role is ideal for someone with a mix of technical and finance systems knowledge, or someone solid in one area with the willingness to develop the other.

You’ll play a key role in ensuring system stability, user support, and continuous improvement while working closely with Finance and IT teams.

Key Responsibilities

Financial Systems Support

- Deliver proactive, high-quality support to Financial Systems users
- Monitor, prioritise, and resolve service requests and system issues
- Provide functional and basic technical support to end users
- Apply strong analytical and troubleshooting skills to resolve issues efficiently
- Use Excel and/or SQL for data analysis, validation, reconciliation, and reporting
- Support finance operations, reporting, and audit activities

System Coordination & Delivery

- Work closely with Finance and IT teams to support system changes
- Act as Release/Test Coordinator for system updates and enhancements
- Quickly learn and adapt to new tools, systems, and processes

System Administration & Governance

- Ensure all system administration tasks and procedures are documented and executed on schedule
- Maintain financial systems under guidance of the Business Systems Analyst – Financials
- Support system stability, accuracy,



and continuous improvement

Access & Controls

- Manage and review user access controls across financial systems
- Support audit requirements, governance, and segregation of duties
- Ensure access is appropriate, controlled, and compliant

Key Skills & Experience

- Experience supporting financial systems or business applications
- Strong analytical, problem-solving, and troubleshooting skills
- Proficiency in Excel and/or SQL (data analysis, reconciliation, reporting)
- Understanding of finance processes (AP, AR, GL, reporting) or systems
- Ability to work with both technical and non-technical stakeholders
- Strong organisational skills and ability to manage multiple priorities
- Fast learner with the ability to adapt to new systems and tools

Ideal Candidate We are open to candidates who:

- Have a technical background with some finance knowledge, OR
- Have strong finance systems/process experience with an interest in the technical side

If this sounds like you then apply today! If you’re interested or know someone who might be — feel free to send an updated resume to [email protected] . If all aligns, you will be reached out.

We believe in working for a place that works for you. We have many flexible working options within our team so talk to us about which arrangements would work best for you.

📌 Financial Systems Support Analyst | Contract (Sydney)
🏢 Hays
📍 Sydney