We are seeking a full-time Receptionist/Administrator to join our team at Sydney Headache and Migraine Clinic/M Physio in Zetland.

About Us

Sydney Headache and Migraine Clinic/M Physio is part of a four-clinic group and Australia's leading expert clinic for headache, migraine, and musculoskeletal conditions.

At the heart of everything we do is an unwavering commitment to quality patient care and experience — our patients often come to us after years of searching for answers, and we help them find them.

What makes this place special is the people. We're a close-knit, energetic team who love what we do — and we're looking for someone bubbly and enthusiastic who'll feel right at home with us.

About You

You're motivated, warm, and reliable with a natural ability to connect with people and light up a room. You thrive in a collaborative team environment and take genuine pride in delivering an exceptional experience to every patient from the very first interaction.

Ideally you have experience in a private allied health setting — physiotherapy, chiropractic, podiatry, optometry, or dental reception — though we'll also consider strong transferable experience from customer service or other patient-facing roles if you bring the right attitude and a genuine passion for people.

You're tech-confident, pick up recent software quickly, and can work autonomously when needed — but at heart you're a team player who genuinely enjoys showing up for the people around you.

What You'll Do

- Be the warm, welcoming face of our clinic across phone, email, and in person




- Perform opening procedures and maintain a clean, organised clinic environment
- Schedule appointments and maintain accurate patient records in Nookal
- Assist with billing, invoicing, and health fund liaison
- Support our clinicians so they can focus entirely on patient care
- Contribute to social media and digital communications

What We're Looking For

- Full-time availability: Monday to Friday (38 hour week)
- Allied health admin experience highly regarded; strong transferable customer service or patient-facing experience also considered
- Confident using Nookal, Cliniko, or similar software
- Tech-savvy across digital platforms and social media
- Bubbly, friendly, and a natural team player who thrives around people
- Warm, empathetic, and kind — always
- Proactive and autonomous with a can-do attitude
- Excellent attention-to-detail
- Growth mindset — keen to learn and develop with us
- Permanent rights to work in Australia

What's In It For You

- Genuine progression pathway through our career development program
- Regular team social events and a culture that celebrates its people
- Dedicated training, mentoring, and support from day one

Our Awards

- 2022 — Top 5 Physiotherapist in Australia (Allied Healthcare Awards)
- 2018 — Finalist, Optus Health Business Service of the Year
- 2016–2020 — Finalist, Australian Small Business Championships
- 2017 — Finalist, HESTA Primary Healthcare Awards
- 2016 — Winner, Lord Mayor's Multicultural Businessperson of the Year

📌 Full Time Receptionist/Administrator (Physiotherapy Clinic) (Zetland)
🏢 Musculoskeletal Physiotherapy Australia
📍 Zetland