Protech are currently seeking 2 x City Patrol Officers to join a respected local government organisation in Cairns on a temporary contract.
About the Role
- Temporary contract opportunity
- Immediate start available (subject to recruitment process)
- Monday to Friday roster
- Hours: 8:15am - 5:00pm
- One early finish each week (3:00pm)
- Local Government position
- Active outdoor role with extensive walking throughout the day
Key Responsibilities
- Patrol the CBD and surrounding areas to monitor parking compliance
- Issue parking infringements where required
- Explain legislation, regulations and compliance requirements to members of the public
- Investigate and document potential parking breaches
- Provide assistance, directions and information to residents and visitors
- Manage challenging situations professionally and respectfully
- Complete reports and maintain accurate records
- Operate handheld devices and mobile technology as part of daily duties
- Promote a positive and professional image of the organisation
- Work independently while maintaining effective communication with the broader team
- Maintain a strong commitment to workplace health and safety
About You To be successful in this role, you will have:
- Excellent customer service and communication skills
- Confidence dealing with confrontation and difficult conversations
- The ability to issue infringements and clearly explain offences and regulations
- High attention to detail and accurate record-keeping abilities
- Solid comprehension and problem-solving skills
- Experience using mobile devices, tablets and Microsoft Office applications
- The ability to work effectively both independently and within a team
- A professional, courteous and diplomatic approach when dealing with the public
- A current C Class Driver Licence
- Knowledge of the Cairns region and local tourist attractions (highly regarded)
- Knowledge of the Transport Operations (Road Use Management) Act 1995 and Queensland Road Rules (highly regarded)
- A strong commitment to workplace safety
Physical Requirements This role requires a high level of fitness and the ability to:
- Walk up to 20km or more during a shift
- Work outdoors for extended periods
- Perform duties in hot and humid Far North Queensland conditions
Why Apply?
- Monday to Friday role with excellent work-life balance
- Opportunity to gain valuable Local Government experience
- Active role that keeps you out of the office
- Supportive team environment
- Opportunity to make a positive impact within the Cairns community
Why Protech? At Protech, we make work hassle-free so you can focus on doing a great job.
- Protected and reliable work with quality employers
- Regular check-ins and ongoing support
- Responsive and approachable recruitment team
- Correct pay, on time, every time
As an equal opportunity employer, Protech provides opportunities across civil construction, local government, mining, manufacturing, logistics, administration and more.
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📌 City Patrol Officer (Cairns North)
🏢 Protech
📍 Cairns North
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