Get AI-powered advice on this job and more exclusive features. Head Of Tech Sales APAC at Hamilton Barnes Do you want to work for a leading Managed Service Provider? We are currently in search of a Level 2/L3 Network Engineer specialising in Cisco technologies As a Network Engineer, your role involves offering daily operational assistance to the company. You'll address second level faults primarily related to Cisco products, showcasing your problem-solving skills and ensuring customer satisfaction.

Key Responsibilities
- Troubleshoot and resolve network issues, including routing, switching, wireless, and voice systems.
- Address and escalate client requests promptly.
- Offer assistance both onsite and remotely as needed.
- Offer guidance and mentorship to junior L1 engineers.




- Participate in an on-call rotation for after-hours support. Skills &

Experience:
- Proficiency in Network Configuration on Cisco.
- Proficient in Cisco, Fortinet, and Meraki.
- Proficient with Microsoft, Windows, SharePoint, and Office 365.
- Proficiency in networking concepts, including routers and switches.
- Hold Industry certifications e.g (Cisco/Fortinet).
- Must have MSP Experience. If this role seems of interest, please respond to this listing, or email: [email protected] so we can arrange a follow-up call Seniority Level Mid-Senior level Employment Type Full time Job Function IT Services and IT Consulting

📌 Support Technician (Sydney)
🏢 Hamilton Barnes
📍 Sydney