Injury Management Officer

Warwick Farm, Sydney NSW

- Enjoy a permanent, full-time job opportunity

- Lead initiatives to improve workplace safety, wellbeing and compliance outcomes

- Competitive salary

Here at Direct Freight Express

Direct Freight Express is a nationwide, family-owned and operated transport company with over 33 years of experience in the road transport industry. With more than 2,500 employees across 67 strategically positioned locations nationwide, and our continued growth is built on our commitment to great customer service, innovation, and reliable transport solutions.

The Role

As the, Injury Management (IM) Officer, you will play a key role in contributing to the development, implementation and review of health, safety and wellbeing initiatives and processes, that contribute to a healthy & safe environment for all workplace participants. Working closely with stakeholders, you will drive safety initiatives and support a seamless service for return to work and injury management programs with a high understanding of Work Health & Safety and Workers Compensation legislation.

Duties will include but not limited to:

- The IM Officer will be required to lead, monitor and take responsibility for providing overall leadership, management and direction to all areas involved with Workers Compensation and Injury Management along with providing advice, guidance and support to Direct Freight site leaders as a subject matter expert.





- Manage compensation claim performance and progress with all stakeholders

- Implement workers compensation strategies across the respective sites.

- Develop training requirements with an underpinning knowledge and skill to implement workers compensation strategies;

- Implement workers compensation budgeting and forecasting for all Sites;

- Implement and assist with the development of service level agreements with Insurers and Brokers, manage insurer relationships and ensure service levels are achieved;

- Instigate and conduct monthly claims meetings with Insurers and Insurance Brokers;

You will have:

- Qualifications in Work Health and Safety, Injury Management or equivalent experience

- Minimum of 4 year of experience in a safety, injury management or claim management role within a logistic, freight setting or similar;

- Sound knowledge of workers compensation claim and injury management;

- Solid verbal and written communication skills, logical problem-solving abilities, a continuous improvement mindset, and a strong track record of teamwork and cross-departmental cooperation;

- Proactive, analytical and problem-solving mindset.

- Ability to work independently and as part of a collaborative team.

How to apply

You will need to submit your application via the 'Apply' button below and upload a:

- Resume; and

- Cover Letter addressing your suitability for the role.

Applications close on Friday 20 November 2026.

📌 Injury Management Officer (Warwick Farm)
🏢 Direct Freight Express
📍 Warwick Farm