Help shape the way our people learn, grow and perform.
At Pioneer Credit, we're investing in capability, leadership and learning to support the next phase of our growth. As part of that journey, we're looking for a Learning & Development Specialist to design and deliver practical learning solutions that help our people succeed. This role is ideal for someone who enjoys understanding how a business works, turning complex information into simple and engaging learning experiences, and partnering with stakeholders to improve capability across a range of teams.
About the role
Reporting to the Learning & Development Manager, you'll work across the business to design, develop and deliver learning solutions that build capability. You'll partner with leaders and subject matter experts to identify learning needs, create effective learning resources, facilitate training programs and support key business initiatives.
What you'll be doing
- Design and develop practical learning resources, guides, assessments and training materials.
- Facilitate Corporate induction and other learning programs as required.
- Partner with leaders and SMEs to understand capability needs and translate them into effective learning solutions.
- Maintain learning content, trackers and documentation, ensuring version control and accuracy.
- Evaluate learning effectiveness and use feedback to continuously improve learning experiences.
- Support learning activities associated with business projects, process changes and current initiatives.
- Maintain learning records and support reporting requirements.
About you
You'll bring a combination of learning design expertise, facilitation skills and strong stakeholder engagement.
You'll likely have
- Experience in learning & development, training, capability building or a similar role.
- Strong learning design and content development skills.
- Confidence facilitating both face-to-face and virtual learning.
- A practical understanding of adult learning principles.
- The ability to quickly understand business processes and translate them into effective learning solutions.
- Strong written communication and attention to detail.
- Experience working with multiple stakeholders and balancing competing priorities.
- Experience within financial services, customer service or another regulated environment will be highly regarded.
Why Pioneer?
You'll be part of a collaborative team with the opportunity to influence how learning is designed, delivered and embedded across the organisation. At Pioneer, we're focused on practical outcomes, continuous improvement and creating learning experiences that genuinely help people perform at their best.
If you're passionate about creating learning that makes a real difference, we'd love to hear from you.