$108,035+ 12% Super

Lounge Experience Manager

Brisbane Airport based

- Exciting opportunity to be part of growing Australian Lounge business
- Impressive high-end facilities
- Travel to UK for client specific training
- Free Parking

Compass Group Australia's dedicated Airline Lounge business delivers specialist services to meet the needs of travellers across lounge industries. We pride ourselves on fresh and delicious offerings while balancing lower carbon intensive menu options; The delivery of our services allows us to partner with clients and reducing the impact of the lounge operations on the planet.

THE POSITION:

- Develop and maintain strong relationships with clients and develop a thorough understanding of all contractual requirements and KPI's.
- Financial Oversight: Lead services to achieve financial targets through rigorous reporting, forecasting and constant team training.
- People Management: Inspire your team with timely feedback and foster a high-performance culture that drives the account forward.
- Lead a high performing team across service excellence.
- Business Operations: Develop and implement strategies, assess performance, and align resources with our overall goals.
- Industry Insight: Monitor trends and provide support during significant organisational changes

THE PERSON:

- Safety and compliance driven with a commitment of achieving zero harm culture.
- Proven track record in high-end hospitality delivery, managing bar and catering teams in-house or via contractors in fast-paced environments.




- Excellent communicator comfortable with building and maintaining relationships on many different levels, with internal and external stakeholders.
- You must have a “can-do attitude”, and whilst you may be an excellent communicator, you must be a bigger “doer” that achieves results.
- Strong analytical skills, successfully managing budgets, prioritising spend, driving profit, and identifying cost efficiencies.
- Proficient in Microsoft Office suites and LAMS systems.
- Ability to create a results-driven culture with strong team spirit, fostering innovation, independent decision-making, and anticipating factors for long-term benefit.
- Knowledgeable in risk assessment and food hygiene (level 3 preferred), RMLV Approved Manager.

You will be required to take a adaptable approach to your working hours. Our Lounges are open 7 day a week.

THE BENEFITS:

- Expenses paid travel to UK for paid training with client.
- Multitude of salary packaging options available to help your dollar go further.
- 12 weeks paid parental leave for primary carers.
- Opportunities for professional development and growth.
- Immediate access to 100+ retail discounts accessible from your mobile.

APPLY NOW! We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on either 1300TALENT or [email protected]

📌 Lounge Experience Manager (Brisbane Airport)
🏢 Compass Group Australia
📍 Brisbane Airport