24 - Month contract - Full-time Hybrid Role

Lead Change. Inspire People. Deliver Lasting Results.

An exciting opportunity to lead a major organisational transformation program and help shape the future of Aboriginal community housing.

We're looking for an experienced, energetic and results-driven Manager, Organisational Transformation to lead an ambitious two-year program of organisational improvement.

This is a unique opportunity for a skilled transformation professional who enjoys solving complex problems, bringing people together and turning strategic plans into meaningful, sustainable change.

Working directly with our Chief Executive Officer, you'll lead the coordination and delivery of a comprehensive transformation program designed to strengthen our people, systems, processes, accountability and organisational performance.

You'll work collaboratively with our executive leadership team, managers and employees to implement practical improvements, introduce better ways of working and build the organisational capability needed for long-term success.

We're looking for someone who doesn't just develop plans or recommend improvements - they bring people along, overcome challenges and deliver results.

What You'll Be Doing

As our Manager, Organisational Transformation, you'll be responsible for leading and coordinating a structured, organisation-wide transformation program.

Your responsibilities will include

- Transformation Leadership - Develop and deliver an integrated 24-month transformation program, establishing clear priorities, milestones, responsibilities and measurable outcomes.

- Organisational Improvement - Identify and address operational inefficiencies, strengthen internal processes and introduce practical improvements across the organisation.

- Change Management - Lead staff engagement, communication, consultation and change initiatives that build understanding, confidence and support for current ways of working.

- Systems & Technology - Coordinate business improvement initiatives, including the implementation of new technology, improved information management and more effective workflows.

- Performance & Accountability - Establish clear project deliverables, monitor progress, track outcomes and ensure agreed improvements are implemented effectively.

- Policies, Processes & Controls - Coordinate improvements to organisational policies, procedures, reporting, risk management and internal controls.

- Leadership Collaboration - Work closely with the CEO, COO, CFO and departmental managers to coordinate priorities, overcome implementation challenges and support effective decision-making.

- Project & Resource Coordination - Manage multiple improvement initiatives, coordinate specialist consultants and ensure project activities remain on schedule and within approved resources.

- Governance & Reporting - Provide clear, accurate and timely progress reports to the CEO and Board, identifying achievements, emerging risks and recommended actions.

- Building Lasting Capability - Ensure improvements are embedded into everyday operations, with appropriate training, documentation and clear ongoing responsibilities.

This is a hands-on leadership position requiring a balance of strategic thinking, practical implementation and strong interpersonal skills.

What We're Looking For

We're seeking an experienced professional who can confidently lead organisational change while building positive relationships with employees and managers.

Ideally, you'll bring:

- Proven transformation experience - Demonstrated success leading complex organisational change,



business improvement, reform or transformation programs.

- Strong project management capability - Experience developing implementation plans, coordinating multiple projects, managing resources and achieving measurable outcomes.

- People-focused change leadership - The ability to engage employees, build trust, manage resistance and support teams through organisational change.

- Excellent communication skills - Confidence working with employees at all levels, facilitating discussions and communicating complex information clearly.

- Strong analytical and problem-solving skills - The ability to identify underlying problems, evaluate options and develop practical, sustainable solutions.

- Organisational improvement experience - Knowledge of business systems, process improvement, governance, risk management, compliance and performance reporting.

- Executive-level engagement - Experience working with senior executives, managers and Boards to coordinate priorities and deliver agreed outcomes.

- Personal accountability - A proactive, organised and results-oriented approach, with the ability to manage competing priorities and follow through on commitments.

- Collaborative leadership - The ability to influence, motivate and support people without relying solely on formal management authority.

Relevant qualifications in Business, Management, Organisational Development, Change Management or Project Management will be highly regarded.

Professional certifications such as Prosci, PRINCE2, PMP or equivalent change and project management qualifications would also be advantageous.

Experience leading transformation within community services, government, not-for-profit organisations or other complex service delivery environments would be particularly valuable.

Most importantly, we're looking for someone who can demonstrate that they've successfully led change from initial planning through to implementation, adoption and measurable results.

A Genuine Opportunity to Make Your Mark

This isn't a business-as-usual management role.

We've established a dedicated 24-month Organisational Stabilisation and Transformation Program, with clear priorities and a commitment to strengthening how our organisation operates.

You'll have the opportunity to lead meaningful improvements across areas including:

- Organisational systems, technology and information management.

- Workforce capability, operational accountability and performance.

- Business processes, policies and internal controls.

- Governance, risk management and organisational reporting.

- Service delivery, operational efficiency and financial controls.

- Staff engagement, communication and sustainable change.

You'll work directly with the CEO, collaborate with experienced operational and corporate leaders, and have access to specialist project resources and professional support as required.

We recognise that successful transformation depends on people. That's why we're looking for someone who will work alongside our teams, listen to their experiences, understand operational challenges and help develop practical solutions.

Your success won't simply be measured by the number of projects completed,



but by the lasting improvements you help establish across the organisation.

Your Opportunity

This position offers

- A major transformation opportunity - Lead a dedicated two-year organisational improvement program with clearly defined objectives.

- Direct executive engagement - Work closely with the CEO and Executive Leadership Team on organisational priorities and implementation.

- Genuine professional influence - Contribute your expertise, ideas and experience to shaping improved systems, processes and ways of working.

- Varied and rewarding responsibilities - Work across operational services, workforce development, technology, governance and organisational performance.

- Professional autonomy - Take ownership of program coordination, implementation, progress monitoring and reporting within approved priorities.

- Meaningful outcomes - Help strengthen an Aboriginal community-controlled organisation delivering essential housing services to families and communities across northern NSW.

The position is based in Port Macquarie, with regular in-person engagement and regional travel required.

This is a full-time, 24-month fixed-term appointment, established specifically to lead and complete the organisation's transformation program.

Be Part of Something Meaningful

We believe strong organisations are built through capable people, clear expectations, effective systems and a shared commitment to continuous improvement.

We're investing in our future, and we're looking for someone with the experience, energy and determination to help deliver that change.

If you're an experienced transformation leader who enjoys working with people, solving challenges and creating meaningful, lasting improvements, we'd love to hear from you.

Lead the change. Deliver the results. Leave a lasting legacy.

Applications are welcome from all suitably qualified candidates.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Make a Difference. Bring Your Skills. Help Shape Our Future.

Join an organisation investing in better housing services and stronger outcomes for Aboriginal communities.

Many Rivers Regional Housing is a not-for-profit Aboriginal community-controlled housing organisation supporting Aboriginal families and communities from Tweed Heads to Taree. Managing more than 720 homes across northern NSW, we're entering an exciting new chapter, with significant investment in our workforce, technology and services.

We're seeking positive, energetic and capable professionals who want to make a meaningful difference. This is an opportunity to bring your skills, experience and fresh ideas to an organisation committed to improving housing services and supporting the wellbeing of Aboriginal families and communities.

We value people who demonstrate initiative, accountability, cultural respect and a genuine commitment to delivering quality services.

Why Join Many Rivers?

- Two-week paid Christmas shutdown - Including seven additional paid working days for eligible employees who start before 1 December 2026.

- Work-life balance - Versatile working arrangements and additional leave benefits following probation.

- Career development - Training, mentoring and opportunities to develop your professional skills.

- Leadership pathways - Opportunities to build experience, take on responsibility and develop leadership potential.

- Supportive workplace - A commitment to employee development, teamwork and professional growth.

Build a meaningful career while contributing to stronger Aboriginal communities.

📌 Manager Organisational Transformation (Port Macquarie)
🏢 Many Rivers Regional Housing Management Services Aboriginal
📍 Port Macquarie