Are you friendly, organised and passionate about providing excellent customer service? Estella Medical Centre is looking for a welcoming and reliable Part-Time Medical Receptionist to join our team.
We are a busy general practice dedicated to providing quality healthcare to our local community. We are looking for someone who enjoys working with people, thrives in a team environment and takes pride in helping our practice run smoothly.
About the Role
As the first point of contact for our patients, you will play an important role in creating a positive and welcoming experience. This position involves a variety of administrative and reception duties, including:
- Greeting patients and managing a busy reception area.
- Answering telephone calls and responding to patient enquiries.
- Booking and managing appointments.
- Processing payments and handling patient billing.
- Managing patient records and maintaining accurate information.
- Processing incoming and outgoing correspondence, referrals and results.
- Supporting doctors, nurses and other team members with daily administrative tasks.
- Maintaining patient confidentiality and following practice policies and procedures.
About You
We are looking for someone who is approachable, professional and genuinely enjoys helping others. The ideal candidate will have:
- Excellent communication and customer service skills.
- Strong organisational skills and attention to detail.
- The ability to multitask and remain calm in a busy environment.
- A friendly, professional and compassionate manner when dealing with patients.
- Good computer skills and the ability to learn new systems.
- The ability to work both independently and as part of a team.
- A strong understanding of confidentiality and the importance of patient privacy.
Previous medical reception or medical administration experience will be highly regarded, although we encourage applications from candidates with transferable customer service and administration skills.
Experience with medical practice software, Medicare billing and private health fund claiming will be an advantage.
What We Offer
- A supportive and welcoming team environment.
- The opportunity to make a meaningful contribution to patient care.
- A wide-ranging role within a busy general practice.
- Ongoing opportunities to develop your medical administration skills.
How to Apply
If you are enthusiastic, reliable and ready to become part of our team, we would love to hear from you!
Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for Estella Medical Centre.
We look forward to meeting you!
📌 Medical Receptionist (Wagga Wagga)
🏢 Estella Medical and Dental Centre
📍 Wagga Wagga
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