As the first point of contact for our patients, you will play a vital role in ensuring the smooth day-to-day operation of our practice. You will be responsible for managing patient appointments, processing billing and Medicare claims, handling correspondence, and providing outstanding customer service to our patients.

Key Responsibilities

- Greeting and checking in patients in a warm and professional manner
- Managing appointments and the daily schedule via practice management software
- Processing billing
- Managing incoming and outgoing correspondence
- Answering phones and managing patient enquiries
- Scanning, filing, and maintaining accurate patient records
- Liaising with hospitals, specialists, and other healthcare providers

About You
- Previous experience in a medical reception, receptionist or customer service facing role is ideal but not necessary.




- Experience with Genie practice management software highly regarded
- Excellent communication and interpersonal skills
- High attention to detail and accuracy
- Ability to multitask and prioritise in a fast-paced environment
- Professional presentation and a warm, caring approach to patients
- Ability to maintain strict patient confidentiality at all times

What We Offer
- Part time hours — Monday to Thursday 8:30am to 4:00pm
- Ongoing training and development opportunities

How to Apply Please send your resume and a brief cover letter to [email protected].

Pay: $52,880.00 – $85,280.00 per year

Work Location: In person

📌 Medical Receptionist (Buderim)
🏢 Nucleus Medical Suites, Buderim Private Hospital
📍 Buderim