About Us
Central Murray Bank is proudly community-owned and operated. We’re more than just a financial institution — we’re a trusted partner helping local people, families and businesses thrive. We're committed to delivering exceptional service and supporting the prosperity of our community.
The Role
We’re seeking a dedicated Member Services Officer to join our growing team. This is a full-time frontline role where you will build strong relationships with our members, provide tailored banking solutions, and ensure every interaction reflects our commitment to community values.
Key responsibilities include
- Delivering exceptional customer service across branch, phone, and digital channels
- Assisting members with everyday banking needs including accounts, payments, and product enquiries
- Promoting Central Murray Bank products and services to meet member needs
- Maintaining compliance and accuracy in all transactions and records
About You
We’re looking for someone who is:
- Member-focused with robust communication and interpersonal skills
- Detail-oriented and organised,
with the ability to manage multiple tasks
- Tech-savvy and comfortable with digital banking systems
- Team-oriented, with a proactive and positive attitude
- Passionate about community, eager to make a difference in people’s lives
- FSR Tier 2 Qualified (or willingness to undertake)
Why Work With Us?
At Central Murray Bank, you’ll enjoy:
- A supportive, local team that values collaboration and growth
- Professional development opportunities and ongoing training
- Work-life balance in a welcoming regional community
- The chance to make a real impact in the lives of our members
How to Apply
If you’re ready to build a career with a bank that puts community first, we’d love to hear from you.
Please forward your resume and a cover letter to:
Sally Eales
Chief Executive Officer
Central Murray Bank
58 Belmore Street
Yarrawonga Vic 3730
or
[email protected]
Applications close 6 November 2026
Central Murray Bank is an equal opportunity employer
📌 Member Services Officer (Yarrawonga)
🏢 Central Murray Bank
📍 Yarrawonga