At PYCSAM Health & Fitness, we’re more than just a gym, we’re a community! Locally owned and part of Launceston for 17 years, our mission is to inspire and empower people of all fitness levels to embrace a healthier lifestyle in a fun, inclusive and supportive environment.

We’re looking for a casual Membership Consultant to be the face of our gym. You’ll welcome members and visitors, help new people get started and contribute to growing our membership.

If you enjoy working with people, have an interest in health and fitness, and like being part of something that makes a positive difference in people’s lives, this could be a great fit.

Please note: this is an ongoing role, not a Christmas casual position. There’s a lot to learn, and we put real time into getting you there with full training, buddy shifts and regular one on one coaching. It takes a few months to get across everything, so we’re looking for someone who wants to stick around and grow with us. You’ll need to be available over Christmas and New Year and beyond, and weekend availability is a must.

About the Role

This is a sales role. As well as looking after reception, you’ll have monthly targets for memberships, and you’ll be expected to work towards them.

- Chat with prospective members, show them around the club and help them choose the right membership

- Follow up enquiries and turn them into sign ups

- Process new memberships and help existing members renew

- Welcome members and visitors as the first point of contact at reception

- Handle day to day admin including bookings, payments and member enquiries

- Keep the front of house and the gym clean, organised and running smoothly

Hours and Availability

Hours vary week to week, usually between 3 and 12 hours, with extra shifts when covering staff leave. Shifts are rostered in advance and typically fall within these times:





- Weekday mornings: approx. 5:30am to 8:30am

- Weekday evenings: approx. 5:30pm to 9:00pm

- Saturday: approx. 6:45am to 1:30pm or 9:00am to 5:00pm

- Sunday: approx. 7:45am to 1:30pm or 9:00am to 5:00pm

Shifts change from week to week, so being flexible across mornings, evenings and weekends really helps.

To be considered, you must:

- Be available to work weekends on an ongoing basis

- Be available to work over Christmas and New Year

- Be looking for an ongoing role into 2027 and beyond

What We’re Looking For

- Genuinely kind, and the sort of person who notices when someone needs a bit of encouragement

- Friendly, approachable and comfortable talking with a wide range of people

- Reliable, organised and able to work independently

- Confident communicating face to face and over the phone, including outbound calls

- Motivated to work towards sales goals and contribute to team results
- A real interest in health, fitness and working in a gym environment

- Comfortable taking ownership of tasks and staying proactive during quieter periods

Previous experience in sales, customer service or reception helps but isn’t essential. We provide full training and ongoing support.

What We Offer

- Casual hourly rate plus performance based incentives

- Free gym membership

- Discounted family memberships

- Staff discounts on supplements and products

- Access to our Employee Assistance Program (EAP) for confidential wellbeing support

What You’ll Need

- Current First Aid and CPR, or willingness to obtain

- Registration to Work with Vulnerable People (RWVP), or willingness to obtain

Apply Now

Send through your resume and a short cover letter telling us why you’d be a great fit. Please include your weekend availability and confirm you’re available over Christmas and Current Year.

We can’t wait to hear from you!

📌 Membership Consultant (Gym Reception and Sales) (South Launceston)
🏢 PYCSAM Health and Fitness
📍 South Launceston