You'll help customers find the right vehicle, deliver an outstanding buying experience and turn genuine conversations into strong sales results. You'll welcome customers, understand their needs and guide them through the buying journey, showcase new vehicles through engaging product demonstrations and test drives, and provide clear advice on vehicle options and after-sales services.
Key responsibilities
- Welcome customers, understand their needs and guide them through the buying journey
- Showcase new vehicles through engaging product demonstrations and test drives
- Provide clear advice on vehicle options and after-sales services
- Prepare quotations, negotiate confidently and close sales
- Keep sales documentation, customer records and CRM activity accurate and up to date
- Follow up leads and existing customers to build long-term relationships and repeat business
- Stay across new models, pricing, promotions and market trends
- Work closely with the wider dealership team to deliver a seamless customer experience
- Achieve individual and team targets without compromising customer satisfaction
About you
- Sales experience in automotive, retail or another customer-facing workplace
- Natural confidence and the ability to connect with a wide range of customers
- A strong track record of achieving targets and converting opportunities
- Excellent communication, negotiation and closing skills
- A solutions-focused approach and genuine commitment to customer service
- Confidence using CRM systems and Microsoft Office
- A current full Australian driver licence with a clean driving record
- Flexibility to work weekends and extended hours when required
Benefits
- Competitive base salary plus performance-based commission
- Ongoing sales training and product knowledge development
- Genuine career progression opportunities in automotive sales
- Supportive, collaborative team culture where success is recognised
- Staff discounts on vehicle purchases and servicing
- Flexible arrangements where possible to support work-life balance
About us Cricks Tweed is a respected dealership serving Tweed Heads and the surrounding region. We're known for professional service, quality vehicles and customer care that continues well beyond the sale. Our people are central to our success, and we give them the support, tools and development they need to perform at their best.