About the business

MIA Quikskips & MIA Quik Waste is an established waste collection business servicing Griffith and the surrounding Riverina region for over 22 years. We provide skip bins, hook bins, front-lift waste collection and cardboard recycling services to residential, commercial and construction customers.

About the role

We are seeking an organised, practical and customer-focused Operations Manager to oversee the day-to-day running of the business. This varied role combines driver scheduling, customer service, administration and team coordination.

Working closely with the business owner and drivers, you will ensure bookings are handled accurately, collections and deliveries run efficiently, and customers receive reliable, friendly service.

Key responsibilities

- Plan and coordinate daily driver runs, bin deliveries, exchanges and collections.
- Manage customer enquiries by phone and email, provide quotes and process bookings.
- Communicate clearly with drivers and support the team with daily operational issues.
- Maintain accurate customer records, job details and service schedules.
- Prepare invoices and assist with account enquiries using Xero.
- Coordinate vehicle servicing, maintenance and repairs with drivers and service providers.
- Support workplace safety procedures and maintain relevant operational records.




- Manage bin availability and allocation across customer sites.
- Build strong relationships with customers, suppliers and contractors.
- Identify opportunities to improve efficiency, service and business performance.
- Keep the owner informed of operational priorities and issues.

Skills and experience
- Experience in operations coordination, transport scheduling, office management or a similar role.
- Excellent organisational skills and the ability to manage several priorities.
- A friendly, professional phone manner and solid customer service skills.
- Confidence coordinating a small team and making practical decisions.
- Computer skills and accurate record keeping.
- Experience with Xero or similar accounting software would be an advantage.
- Ability to work independently, solve problems and remain calm during busy periods.
- Experience in waste management, transport, construction or another service-based business would be highly regarded.
- HR Truck License highly regarded.

The ideal person You will be reliable, approachable and comfortable taking responsibility for the daily running of a busy local business. You will enjoy working with customers and drivers, have strong attention to detail, and be willing to learn all aspects of our services.

Pay: From $110,000.00 per year

Work Location: In person

📌 Operations Manager - Waste & Transport (Griffith)
🏢 MIA Quikskips u0026 MIA Quik Waste
📍 Griffith