About the role

You'll be responsible for diagnosing and repairing plumbing issues across a variety of sites, installing, maintaining, and servicing diverse plumbing systems, and providing expert guidance to customers on plumbing solutions. You'll ensure all work meets safety compliance and industry standards, complete digital job notes, photos, and documentation accurately, perform pipe relining and rehabilitation across residential and commercial properties, conduct CCTV drain inspections and no-dig repair solutions, and collaborate with teammates to consistently exceed customer expectations.

Key responsibilities

- Diagnosing and repairing plumbing issues across a variety of sites

- Installing, maintaining, and servicing diverse plumbing systems

- Providing expert guidance to customers on plumbing solutions

- Ensuring all work meets safety compliance and industry standards

- Completing digital job notes, photos, and documentation accurately

- Pipe relining and rehabilitation across residential and commercial properties

- CCTV drain inspections and no-dig repair solutions

- Collaborating with teammates to consistently exceed customer expectations

About you

- Minimum 3+ years plumbing experience in a maintenance or repair role





- Robust technical knowledge of plumbing systems, fixtures, and fittings

- Excellent problem-solving and diagnostic skills to quickly identify and resolve issues

- Customer-focused approach with the ability to provide clear, professional advice

- Reliable, punctual, and committed to delivering high-quality work

- Ability to complete digital documentation via phone/tablet

Benefits

- Above-average hourly rates plus superannuation

- Performance-based weekly bonuses and commission opportunities

- Fully maintained company van and iPad provided

- Paid overtime

- Comprehensive induction and ongoing weekly training program

- Supportive team environment

- Consistent, high-quality jobs

About us The Plumbing and Electrical Doctor is a long-established, community-trusted business with over 50 years of trusted service in plumbing, gasfitting, drainage, and hot/cold water systems. We're a Newcastle institution where people stay because they're valued. You'll enjoy stability, genuine career development, and a positive workplace built on respect, technical excellence, and professional pride.

📌 Plumber (Gateshead)
🏢 The Plumbing Doctor
📍 Gateshead