Imagine making meaningful connections by helping people and communities by acquiring new residential customers in assigned non-bulk multi-dwelling unit (MDU) properties with 50+ doors. Achieve this through door-to-door sales for Spectrum’s connectivity services, using a consultative sales approach to meet customer needs and consistently achieve assigned sales performance targets.
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n Join Spectrum and unlock your potential with a competitive base salary, plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
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Responsibilities n
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How You’ll Make an Impact
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- Actively and consistently support all efforts to simplify and enhance the customer experience.
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- Meet or exceed established monthly sales performance targets and penetration goals within the assigned MDU portfolio, as defined in the Standards of Sales Performance.
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- Engage potential customers in non-bulk multi-dwelling unit properties with 50+ doors through door-to-door outreach to acquire current residential customers
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- Generate incremental revenue from existing customers by adding recent or additional Spectrum services within assigned properties.
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- Respond to customer problems and complaints according to established company policy, using appropriate tools and resources, and follow through to ensure issues are satisfactorily resolved.
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- Maintain a well-informed knowledge base of competitors’ activities, pricing,
and offers throughout the assigned territory, and inform the supervisor/manager of changing competitive programs or marketing directions.
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- Attend and actively contribute to sales meetings and training programs; apply learning and feedback to improve individual sales results.
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- Accurately complete all necessary documentation to support sales activities, including dispositions, sales orders, and sales reporting, in a manner consistent with quality control guidelines and required timeframes.
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- Collect and account for funds and provide receipts according to Company policy and guidelines.
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Working Conditions
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- Spend approximately 80% of your time outdoors, walking door-to-door and lifting up to 20 pounds in various weather
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- Work variable hours, including evenings, weekends, split days off and holidays
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Qualifications n
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What You’ll Bring to Spectrum
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Required Qualifications
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Education
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- High School Diploma or equivalent work experience
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Experience
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- 1+ years in sales or customer service
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Skills
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- Valid driver's license with a satisfactory driving record within Company required standards
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Preferred Qualifications
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Experience
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- 2+ years sales or relevant work experience
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Skills
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- Understanding of communications technologies and data networking fundamentals
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- Knowledge of cable or telecommunications services
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- Experience educating consumers about products and services
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- Proven success in sales, prospecting or cold calling
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