You'll be one of the friendly, knowledgeable voices behind PropertyNow, helping customers navigate the process of selling or renting their property and supporting prospective customers considering our services. This is a hands-on customer service and sales position. You won't be managing a traditional property portfolio, conducting inspections or supervising an agency team.
Key responsibilities
- Responding to customer enquiries via phone, email, sms and live chat (in one central helpdesk)
- Providing practical real estate guidance to property owners selling or renting privately
- Assisting customers with property listings, advertising and our online platform
- Explaining PropertyNow's services to prospective customers and helping them choose the right solution
- Following up with interested prospects and helping convert enquiries into current customers
- Troubleshooting customer questions and resolving issues with patience and professionalism
- Working collaboratively with our small, supportive team to deliver an excellent customer experience
About you
- A current Queensland individual real estate agent licence (not simply a salesperson registration certificate)
- Previous experience in residential real estate sales, property management or a related real estate role
- Excellent verbal and written communication skills
- Confidence speaking with customers over the phone and explaining real estate processes clearly
- Confidence with computers, reasonable typing speed, and the ability to learn new systems
- Self-motivation,
reliability and the ability to work independently from home
About us
PropertyNow is an established Australian online real estate agency helping property owners sell and rent their properties while saving thousands in traditional agent commissions. We combine leading property advertising platforms, easy-to-use technology and genuine support from experienced real estate professionals. Our customers are everyday Australians who want to take control of their property transactions, and our team is here to help them succeed.
Benefits
- Work from home: Enjoy the flexibility of a fully remote role
- Four-day working week: Consistent hours of 9:00 am–5:30 pm, four days per week
- No weekend inspections or open homes: Enjoy a more predictable schedule than traditional agency work
- No property portfolio to manage: Focus on supporting customers rather than managing day-to-day tenancies
- Established Australian business: Join a recognised business with an innovative approach to real estate
- Supportive team: Be part of a small, friendly team where your contribution makes a difference
Applications & Start Date
We're flexible on the start date! The successful applicant is welcome to start immediately, or we're happy to arrange a start date in the coming weeks to suit their circumstances.
Please submit your application through SEEK. To ensure our team can continue assisting customers, we kindly ask applicants not to contact our main office or individual staff members directly by phone regarding this position.
Only applications submitted through SEEK will be considered.