Fremantle | Boutique Property Business | Supportive Team Culture

About the Business

Our client is a well-established boutique property business with a strong reputation for providing personalised service and building long-term relationships with its clients. With a close-knit team and a hands-on leadership approach, the business prides itself on maintaining a supportive, qualified, and welcoming workplace.

An opportunity is now available for a friendly, organised, and proactive Receptionist to join the team in Fremantle. This is a varied, hands-on role combining front-of-house reception with general office support and day-to-day administrative tasks.

Working closely with the Directors and wider team, you'll play an important role in keeping the office running smoothly while creating a welcoming and professional experience for clients, residents, contractors, and other stakeholders.

About the Role

As the first point of contact for the business, you'll be responsible for managing incoming calls and enquiries, welcoming visitors, coordinating appointments, and assisting with the general running of the office. Alongside reception duties, you'll provide day-to-day support to the team through tasks such as diary management, organising keys, preparing meeting agendas, and keeping documents and records organised.

This is an excellent opportunity for someone who enjoys interacting with people, takes pride in staying organised, and is looking to join a close-knit team where they can make a genuine contribution.

Key Responsibilities

- Answering incoming phone calls, directing enquiries,



and taking messages where required.
- Welcoming visitors and providing a friendly, professional first point of contact.
- Responding to general email enquiries and directing correspondence to the appropriate team member.
- Managing diaries, appointments, and meeting schedules.
- Organising keys, access devices, and collection or handover arrangements.
- Preparing and distributing meeting agendas and related documentation.
- Assisting with general office administration, filing, data entry, and document management.
- Coordinating incoming and outgoing mail and maintaining an organised office environment.
- Providing general administrative support to the Director and wider team as required.
- Assisting with ad hoc tasks to support the smooth day-to-day running of the business.

About You

We're looking for someone who is friendly, reliable, and organised, with a genuine enjoyment of helping people and keeping things running smoothly. You may have previous experience in reception, customer service, hospitality, retail, or office administration. Most importantly, you'll bring a positive attitude, a professional approach, and a willingness to learn.

To be successful in this role, you'll have:

- A warm, approachable,



and professional manner.
- Strong verbal and written communication skills.
- Excellent organisational and time-management skills.
- Good attention to detail and accuracy.
- Confidence handling phone calls, emails, and competing priorities.
- A proactive attitude and willingness to assist where needed.
- Basic computer skills, including Microsoft Office, with the ability to learn new systems.
- The ability to work independently while contributing positively to a small team.

Previous property or strata experience, or industry qualification is desirable but not essential.

What's on Offer?

- A competitive salary package based on experience.
- On-site parking.
- A friendly, close-knit team within an established boutique business.
- Supportive leadership and a welcoming workplace culture.
- A varied role with a balance of customer interaction and office support.
- The opportunity to develop your skills within the property industry.
- A stable position with genuine potential for long-term employment.

Why Consider This Opportunity?

This is an opportunity to join an established business where you'll be a valued member of a small, supportive team. You'll play an important role in creating a positive experience for clients and helping the office run efficiently, with the support of approachable leadership and a workplace that values professionalism and collaboration. If you're personable, organised, and enjoy being the go-to person who keeps things on track, we'd love to hear from you.

📌 Receptionist (Fremantle)
🏢 Trivium Recruitment
📍 Fremantle