Reapit is seeking a Support Operations & AI Analyst to enhance the effectiveness and scalability of our Support function through data-driven insight and AI-enabled tooling. You will initially blend Support Operations with AI ownership and grow to oversee AI agent performance and governance.
You will work with Support Managers and Service Quality to provide reliable information for decision-making, align resources with demand, and ensure AI tools deliver accurate customer outcomes.
📌 AI-Powered Support Operations Analyst (Australia)
🏢 Reapit
📍 Australia
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