Business NSW is seeking a Service Delivery Officer to join our ICT team in Parramatta. This full-time role provides Level 1–2 IT support, troubleshoots hardware and software, and manages tickets via ServiceNow, contributing to reliable technology services across the organisation.
The ideal candidate holds a Certificate IV or Diploma in Information Technology or a related field, with experience in a Service Desk or Helpdesk, robust customer service, and solid problem-solving skills.
📌 Service Desk Pro: IT Support (Sydney)
🏢 Business NSW
📍 Sydney
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