Assistant Village Manager | Retirement Living | North Lakes, QLD

Supporting a positive and responsive experience for residents and their families.

Assisting with day-to-day village operations, administration, budgets and financial reporting.

Building effective relationships with residents, resident committees, team members, families, contractors and internal stakeholders.

Supporting village events, community activities and local sales and marketing initiatives.

Helping coordinate contractors, maintenance activities and unit turnover.

Providing guidance and support to the village team and stepping up when the Village Manager is away.

Contributing to safety, compliance, risk management and continuous improvement across the village.

Your work will include:

- Supporting a positive and responsive experience for residents and their families.
- Assisting with day-to-day village operations, administration, budgets and financial reporting.
- Building effective relationships with residents, resident committees, team members, families, contractors and internal stakeholders.
- Supporting village events, community activities and local sales and marketing initiatives.
- Helping coordinate contractors, maintenance activities and unit turnover.
- Providing guidance and support to the village team and stepping up when the Village Manager is away.
- Contributing to safety, compliance,



risk management and continuous improvement across the village.

What Type of Person Will Be Successful

You will enjoy being visible and approachable within the village and taking the time to build genuine relationships with residents and colleagues.

You will be organised, practical and comfortable juggling different priorities. Just as importantly, you will understand that great village operations are about more than processes – they are about creating an environment where residents feel supported, connected and at home.

You are likely to bring:

- A solid resident or customer service focus.
- The ability to build trusted relationships with a wide range of people.
- Sound commercial and financial understanding.
- Strong written and verbal communication skills.
- An organised and practical approach to problem solving and managing competing priorities.
- Confidence using Microsoft Office programs and learning new systems.
- The confidence to support and guide team members when required.
- A collaborative approach and willingness to step in and help where needed.

Experience in retirement living, property, facilities, asset management, hospitality or another service-focused environment would be valuable. Experience supporting or leading a team would also be beneficial.

📌 Assistant Village Manager | Retirement Living | North Lakes, QLD
🏢 MyPlace
📍 North Lakes