About TAG5TAG5 Ltd is a registered NDIS provider delivering high-quality disability supports throughout Southeast Queensland. We pride ourselves on providing person-centred supports through consistent staffing, strong communication and a positive workplace culture. We are seeking an organised and proactive Rosters Coordinator to manage our workforce scheduling and ensure participants receive reliable, high-quality supports. About the Role As the Rosters Coordinator, you will be responsible for coordinating support worker rosters across community access, group programs, camps, transport and in-home supports.
This is a busy and rewarding role requiring excellent organisation, problem-solving skills and the ability to work independently. Key Responsibilities
- Create and maintain participant and staff rosters.
- Match participants with suitable support workers.
- Manage shift changes, cancellations and emergency replacements.
- Ensure staffing complies with participant support requirements.
- Monitor staff availability, leave and training compliance.
- Liaise with participants, families and support coordinators.
- Assist with onboarding new staff into the roster.
- Maintain accurate records within rostering software.
- Support payroll by ensuring roster accuracy.
- Assist with general administration as required.
Essential Requirements
- Previous rostering or scheduling experience.
- Excellent organisational skills.
- High level of computer literacy.
- Strong communication and customer service skills.
- Ability to prioritise competing demands.
- Current Queensland Driver Licence.
- National Police Check.
- NDIS Worker Screening Clearance (or ability to obtain).
- Blue Card (or ability to obtain).
Desirable
- Experience within the NDIS, disability or community services sector.
- Knowledge of the SCHADS Award.
- Understanding of NDIS compliance requirements.
- Experience with Shiftcare program
What We Offer
- Supportive management team.
- Monday to Friday position.
- Opportunities for career progression.
- Career development.
- Work that genuinely improves the lives of people living with disability.
To apply, please submit your resume together with a cover letter outlining your rostering experience and why you would like to join TAG5 Ltd.
Work Location: In person
📌 Rosters Coordinator (Mount Gravatt)
🏢 TAG5
📍 Mount Gravatt
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