Advice Manager page is loaded## Advice Managerlocations: Sydney, AU-AIA Australia: Melbourne, AU-AIA Australiatime type: Full timeposted on: 오늘 공고time left to apply: 종료일: 2026년 11월 4일(남은 지원 기간: 13일)job requisition id: JR-71465BE THE DIFFERENCEAt AIA we don't simply believe in being 'the best'. We believe in better
- because there's no limit to how far 'better' can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.### The OpportunityThis is an exciting leadership opportunity to lead a geographically dispersed team of Financial Planners and Senior Financial Planners within AIA Financial Wellbeing. As Advice Manager, you will play a pivotal role in delivering high-quality Personal Advice outcomes that help customers achieve greater financial wellbeing while driving strong commercial, customer, people and risk outcomes.
You will be responsible for creating a high-performance, highly engaged and accountable team culture, ensuring advisers consistently deliver exceptional customer experiences, quality advice and sustainable business results. Working closely with the Head of Advice Delivery and key stakeholders across AIA Financial Services, you will contribute to the ongoing evolution of AIA's advice delivery model, leveraging technology, AI and digital solutions to improve productivity, scalability and customer outcomes.
This role offers the opportunity to influence strategic initiatives, lead transformational change and develop adviser capability while ensuring the highest standards of governance, compliance and advice quality are maintained.### To Do This Successfully You Will




* Lead and inspire a team of Financial Planners and Senior Financial Planners to achieve revenue, productivity, customer satisfaction, quality and compliance objectives.
* Build a high-performance culture through effective coaching, performance management, capability development and recognition of success.
* Drive consistent execution of AIA Financial Services' Personal Advice process and customer journey.
* Use performance metrics, customer insights and operational data to identify improvement opportunities and implement targeted actions.
* Manage team capacity, workforce planning and recruitment activities to ensure the team is positioned for success.
* Foster strong stakeholder relationships across Advice Delivery, Enablement, Qualified Services, Risk & QA, Compliance, Technology and Distribution teams.
* Champion the adoption of Salesforce, AdviceOS, Microsoft Copilot and other digital and AI-enabled tools to improve adviser productivity and customer outcomes.
* Lead organisational, process and technology change initiatives while ensuring successful team adoption and ongoing sustainability.
* Promote a strong risk and compliance culture, ensuring adherence to regulatory obligations, AFSL requirements and internal governance frameworks.
* Drive continuous improvement initiatives that enhance advice quality, customer experience, operational efficiency and commercial outcomes.### Successful Applicants Will Demonstrate




* Proven leadership experience within financial advice, wealth management or a broader financial services environment.
* A strong track record of leading, coaching and developing Financial Planners to achieve customer, commercial and quality outcomes.
* Deep understanding of Personal Advice delivery, adviser practices, advice quality standards, AFSL governance and regulatory compliance requirements.
* Demonstrated success in delivering revenue growth, productivity improvement, customer satisfaction and employee engagement outcomes.
* Strong commercial acumen with the ability to balance customer, people, risk and business priorities.
* Experience using performance data, workflow systems and digital solutions to drive operational improvements and informed decision-making.
* A passion for developing people through coaching, mentoring, capability building and succession planning.
* Experience leading teams through organisational, technology and process change within a regulated environment.
* Strong stakeholder management and influencing skills, with the ability to build trusted relationships across a broad range of internal and external partners.
* A continuous improvement mindset, with a focus on innovation, operational excellence and technology-enabled ways of working.
* Relevant tertiary qualifications in Financial Planning, Finance, Commerce, Business or a related discipline, together with compliance with applicable financial adviser education and professional standards requirements.
* Alignment with AIA's values and a demonstrated commitment to creating a culture of accountability, integrity, collaboration and customer focus.Why choose AIA:At AIA, we've made a promise to help people live healthier, long

📌 Advice Manager (Sydney)
🏢 Aia
📍 Sydney