Bank Australia is seeking a Retention Officer to understand borrower needs, offer tailored solutions, and drive outbound calls to meet retention targets. The role emphasizes building trust through active listening and personalised support while ensuring compliance with lending regulations and bank policies.
You will collaborate with Retail and Lending teams to strengthen borrower loyalty and contribute to the bank's retention goals.
📌 Retention & Loyalty Specialist – Home Loans (Sydney)
🏢 Qudos Bank
📍 Sydney
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