Job Summary:

Reporting to our Service Manager in Toowoomba, you will:

- Be an integral part of the Branch Service team

- Assist the Service Department in achieving Corporate KPIs

- Multitask a variety of tasks and meeting deadlines

- Work with and assisting other Departments within the Branch and the wider Cummins business

You will make an impact in the following ways:

- Serve as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
- Job Creation & Service Scheduling
- Service Reporting & Invoice Preparation
- Customer & Technician Support
- Assess customers' needs and gathers pertinent information
- Create basic work orders in appropriate systems
- Provide some status updates to customers, as requested
- Coordinate service administration support to ensure a timely completion of processes
- Manage service invoicing and close out service jobs
- Raise, maintain, and receipt purchase orders and handle local purchasing
- Perform accounts payable tasks
- Process labour entries on repair work orders
- Support WIP/PIP management in line with business KPIs
- Collaborate with Customer Service Advisors to assist in service event processing

📌 Service Administrator (Toowoomba)
🏢 Cummins Talent Acquisition
📍 Toowoomba