Eilbeck Cranes is one of Australia's leading crane manufacturers and service providers, delivering maintenance, breakdown support, inspections, repairs and crane modernisations to customers across manufacturing, infrastructure, mining, rail, ports and heavy industry.
Our Sydney Service Branch supports a large field workforce and a broad customer base throughout NSW. We are currently seeking a Service Support & Inventory Coordinator to join our team in Ingleburn.
ABOUT THE ROLE
This is a key support role within our Service Department, responsible for helping technicians, service management and customers by ensuring parts, inventory, records and day-to-day administration are managed efficiently.
This role suits somebody who enjoys a variety of responsibilities and takes pride in keeping things organised, accurate and running smoothly.
Key Responsibilities
Procurement & Parts Coordination
- Create and manage purchase orders.
- Source and order parts, consumables and equipment.
- Follow up suppliers on delivery timeframes.
- Expedite orders for urgent breakdown and shutdown requirements.
- Maintain supplier records and pricing information.
- Assist with parts and pricing requests.
Inventory & Warehouse Administration
- Process incoming goods and deliveries.
- Coordinate goods dispatch to customers and technicians.
- Maintain inventory records.
- Conduct regular stocktakes.
- Manage technician vehicle stock allocations.
- Monitor minimum stock levels and replenish inventory.
- Maintain warehouse organisation and stock accuracy.
Service Administration
- Create and update service records.
- Scan and file reports, certificates and customer documentation.
- Update equipment history and maintenance records.
- Maintain electronic filing and document control systems.
- Support compliance and auditing requirements.
Fleet & Asset Administration
- Coordinate vehicle servicing and registrations.
- Maintain fleet records.
- Track tools, equipment and assets.
- Assist with technician uniform and PPE requirements.
Customer Service & Branch Support
- Answer incoming calls and direct enquiries.
- Assist customers with general enquiries.
- Support the service team with administrative tasks.
- Coordinate courier bookings and deliveries.
- Assist with branch administration as required.
ABOUT YOU
- Previous administration experience within a service, trades, maintenance, manufacturing or industrial environment.
- Strong organisational and time management skills.
- Experience processing purchase orders and supplier communications.
- Sound computer skills including Microsoft Office.
- High attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong communication and customer service skills.
- A proactive, team-focused attitude.
Highly Regarded
- Inventory or warehouse administration experience.
- Service industry experience.
- Accounts or procurement experience.
WHAT WE OFFER
- Full-time stable employment.
- Competitive hourly rate of $35 - $40 per hour plus Super.
- Supportive team environment.
- Varied and engaging workload.
- Opportunities to develop your skills and grow within the business.
- Work with one of Australia's leading crane companies.
ADDITIONAL INFORMATION
- Start time of 7am.
- Paid overtime.
- Immediate start preferred.
- Lives close by preferred.
#CC201026
📌 Service Support & Inventory Coordinator (Ingleburn)
🏢 EILBECK CRANES
📍 Ingleburn
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