As Duty Manager, you'll take charge of the day-to-day running of the club during your shift, making sure operations run smoothly and our members and visitors have a great experience. This is a wide-ranging, hands-on role where one shift you might be running a wedding function, the next you're on the gaming floor, supporting the bistro through a busy lunch service, or sorting a member's enquiry.
Key responsibilities
Leading, supporting and motivating the team during each shift
Overseeing bistro, bar, gaming and general club operations
Maintaining high standards of customer service across the venue
Handling member and guest enquiries and resolving issues professionally
Supporting the team through busy periods, functions and live entertainment nights
Ensuring responsible service of alcohol and gaming requirements are met
Completing opening and closing procedures and shift handovers
Monitoring club presentation, cleanliness and safety standards
Managing incidents and escalating matters where needed
Supporting the training and development of team members
About you
5 years or more previous experience in a club, hospitality, hotel or similar venue
Certificate 3 in Business or Hospitality or similar experience
Strong leadership and communication skills
A hands-on approach and the ability to lead by example
A genuine passion for customer service
The confidence to make decisions and manage situations as they come up
The ability to stay calm and organised when things get busy
A positive, can-do attitude and willingness to get stuck in
Current RSA/RCG
Current NSW Driver's License
About us
Club Evans RSL is a proud community club on the banks of the Evans River in Evans Head, NSW — home to our riverside River Bistro, live entertainment, sport on the big screens, and functions and weddings year-round. We're proud to support our veterans and bring Evans Head together.
Lots of room for career growth, with support to complete courses and further your development
Competitive pay under the NSW Club Award
Work riverside in one of the most beautiful settings in Northern NSW
A supportive, team-first workplace culture
📌 Club Duty Manager (Evans Head)
🏢 Woodburn Evans Head RSL Club
📍 Evans Head
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