About Client:

Infinity Retail Services Pty Ltd

Infinity Retail Services Pty Ltd provides high-quality and reliable cleaning and detailing services across Queensland. The company is looking for a motivated and organised Contract Administrator to support operational teams across Toowoomba and Brisbane, ensuring effective contract management, service delivery and client relationships.

Duties and Responsibilities:

- Develop, review and negotiate contract variations relating to cleaning services, operational programs, projects and client requirements
- Prepare, monitor and maintain budgets, profit and loss (P&L;) reports, and operational performance records
- Coordinate and oversee service delivery to ensure contractual obligations and agreed service levels are met
- Maintain regular communication with clients through weekly or monthly meetings and progress updates
- Administer client contracts and maintain accurate contract records
- Ensure the timely completion of new contract documentation and related paperwork
- Identify and assist with recent business opportunities to support business growth and expand client services
- Coordinate staff management, training and performance audits to maintain service quality and operational standards
- Prepare operational reports and provide regular updates to senior management




- Monitor compliance with workplace health and safety requirements, policies and procedures
- Plan and coordinate additional works requested by clients, monitor progress, and follow up after completion to ensure work meets agreed requirements and client expectations

Essential Qualifications:

- Diploma or higher qualification in Business, Business Administration, Commerce, Management, Contract Management, Project Management, or a related field

Experience:

- Minimum 3 years of relevant full-time experience in contract administration or in a similar role
- Experience in the cleaning industry, facilities management, or contract administration is highly desirable

Key Competencies:

· Strong customer service focus

· Excellent organisational and time management skills

· Strong attention to detail

· Friendly disposition with a proactive, positive and can-do attitude

· Good written and verbal communication skills

· Ability to prioritise tasks and meet deadlines

· Current and valid driver’s licence (essential)

· Understanding of workplace health and safety requirements

· Comprehensive understanding of cleaning operations, methods and procedures

· Excellent interpersonal and customer service skills

Salary: $80000-$85000/ year +Super

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person

📌 Contract Administrator (East Toowoomba)
🏢 365Talnet
📍 East Toowoomba