Seabreeze Dentistry & Denture Clinic is a growing dental practice located in Seaford, Victoria, offering comprehensive general dentistry, cosmetic dentistry, dental implants, and specialised denture services.

With an on-site dental laboratory and a team of dentists, dental prosthetists, dental assistants and administrative staff, we pride ourselves on delivering high-quality, personalised patient care in a welcoming and professional environment.

We are seeking a highly organised, motivated and experienced Practice Manager to oversee the daily operations of our dental and denture clinic.

This is a leadership opportunity for someone who is passionate about patient care, business growth, team development and operational excellence.

About Us

Seabreeze Dentistry & Denture Clinic is a growing dental practice located in Seaford, Victoria, offering comprehensive general dentistry, cosmetic dentistry, dental implants, and specialised denture services.

With an on-site dental laboratory and a team of dentists, dental prosthetists, dental assistants and administrative staff, we pride ourselves on delivering high-quality, personalised patient care in a welcoming and professional environment.

We are seeking a highly organised, motivated and experienced Practice Manager to oversee the daily operations of our dental and denture clinic.

This is a leadership opportunity for someone who is passionate about patient care, business growth, team development and operational excellence.

Key Responsibilities

1. Practice Operations & Management

- Oversee the smooth and efficient daily operation of both dental and denture services.

- Manage appointment scheduling,



clinical workflows, patient coordination and overall practice efficiency.

- Ensure optimal utilisation of dental chairs, clinicians' time and laboratory resources.

- Develop, implement and maintain practice policies, procedures and operational systems.

- Identify operational inefficiencies and introduce practical improvements.

- Manage supplier relationships, stock control, ordering and general practice maintenance.

- Ensure equipment servicing, infection control processes and other compliance requirements are maintained.

2. Staff Leadership & Performance Management

- Lead, supervise and support reception staff, dental assistants and other administrative team members.

- Coordinate clinician rosters, staff schedules, leave and daily workloads.

- Conduct regular team meetings, performance reviews and staff training.

- Establish clear staff responsibilities, accountability and performance expectations.

- Support recruitment, onboarding and ongoing professional development.

- Promote a positive, respectful, productive and patient-focused workplace culture.

- Address workplace challenges and resolve staff concerns professionally.

3. Financial Management & Practice Performance

- Monitor daily,



weekly and monthly practice revenue and financial performance.

- Establish and track key performance indicators (KPIs) for dentists, dental prosthetists and administrative staff.

- Monitor appointment-book utilisation, production targets, cancellations and failed-to-attend appointments.

- Oversee billing accuracy, payment collection, outstanding accounts and payment plans.

- Monitor clinician productivity and identify opportunities to improve practice profitability.

- Prepare regular financial and operational performance reports for the Clinic Director.

- Support cost management, operational budgeting and productive resource allocation.

- Work with the practice's bookkeeping and accounting systems to maintain accurate financial processes.

4. Patient Experience & Treatment Coordination

- Ensure every patient receives a welcoming, professional and personalised experience.

- Oversee patient enquiries, appointment confirmations, recalls and follow-up communications.

- Monitor outstanding treatment plans and coordinate appropriate follow-ups to assist patients in proceeding with recommended care.

- Ensure treatment plans, financial estimates and consent documentation are correctly managed.

- Handle patient feedback, complaints and concerns professionally and promptly.

- Develop strategies to improve patient retention, satisfaction and referrals.

- Monitor patient reviews and implement initiatives to strengthen the clinic's reputation.

- Support patients with private health insurance, Medicare CDBS, DVA and other eligible dental funding

📌 Practice Manager – Dental (Melbourne)
🏢 Sea Breeze Dentistry
📍 Melbourne