OPERATIONS ADMIN AND RECEPTION AT BEINGWELL

Wellness Operations, Administration Front Desk & Community Growth

Be part of something meaningful. Grow with us. Make a difference.

WHO WE ARE

Beingwell is an integrated health, happiness and wellbeing ecosystem with over 25 years of experience, spanning eight locations across Melbourne and a growing team of more than 145 professionals.

We are passionate about supporting health-conscious individuals and families through an extensive range of health, wellness and diagnostic services, all delivered to an exceptional standard in an inspiring, nurturing and community-focused environment.

As leaders and innovators in the wellness industry, we are committed to providing outstanding care, exceptional clinical outcomes and a truly holistic experience for our community.

We are continuing to grow, evolve and expand, and we're excited about what lies ahead

Discover more about us and our growing community:

We also encourage you to explore our associated social media channels to discover more about our team, culture, services and exciting developments.

THE OPPORTUNITY

We are looking for a MATURE highly motivated, passionate and hands-on individual to join the Beingwell team and work closely with our founder and Practice Manager.

This is an exciting opportunity for someone who loves health and wellness, thrives in a fast-paced environment and wants to be part of something bigger than a traditional reception or administration role.

Working across our eight Melbourne locations, you will play an integral role in supporting daily operations, empowering our practitioners,



strengthening our community connections and contributing to the continued growth of the Beingwell brand.

This is a wide-ranging and rewarding role for someone who enjoys wearing multiple hats. From delivering an exceptional front-desk experience and keeping operations running seamlessly to supporting marketing initiatives, coordinating events, building partnerships and helping bring new growth opportunities to life, no two days will be the same.

You will work closely with the founder and Practice Manager, gaining valuable exposure to business operations, brand development, strategic planning and the expansion of a growing wellness organisation.

We are looking for someone who doesn't simply want a job, but wants to contribute, take initiative and grow alongside the business.

A background in health, wellness or a related industry will be highly regarded as well as having years of life experience and maturity will be assetts.

YOUR ROLE & RESPONSIBILITIES

1. Reception & Client Experience

Deliver a warm, professional and welcoming experience for every client, practitioner and visitor.

Manage front-desk operations, incoming enquiries, phone calls, emails, bookings and appointment scheduling.

Build genuine rapport with clients and maintain exceptional communication and interpersonal skills.





Convert enquiries into bookings, support client reactivation and assist with appointment recalls and follow-ups.

Reinforce practitioner recommendations, treatment plans and client education in a professional and consistent manner.

Process payments and assist with third-party payees and external referrer communications as required.

2. Practice Operations & Administration

Support the Practice Manager in ensuring the smooth and efficient day-to-day running of the business across all eight locations.

Provide proactive, reliable support to practitioners, helping their schedules and daily workflows run seamlessly.

Coordinate administrative processes, documentation and workplace materials in accordance with relevant legal requirements and best-practice standards.

Identify opportunities to improve systems, processes and the overall client experience.

Coordinate workflow activities efficiently while maintaining a strong focus on service, accuracy and attention to detail.

3. Marketing, Events & Community Engagement

Assist with marketing initiatives that strengthen the Beingwell brand and grow our community.

Help plan, coordinate and execute events, workshops, campaigns and community engagement activities.

Support the development of relationships with external partners, referrers, collaborators and aligned wellness businesses.

Contribute creative ideas to increase brand awareness, engagement and client retention.

Help bring new initiatives and opportunities to life through proactive planning and execution.

4. Business Growth & Strategic Support

Work alongsi

📌 OPERATIONS ADMIN AND RECEPTION AT BEINGWELL (Melbourne)
🏢 Beingwell Space
📍 Melbourne