Angle Auto Finance seeks a National Manager – Customer Advocacy to lead end-to-end performance of Financial Assistance and Resolutions, overseeing AAF and BPO operations. You will own complaints and hardship governance, ensuring fair, timely and compliant outcomes for vulnerable customers.
You will drive transformation through data insights, manage offshore delivery, and report to executive and board forums with transparent, evidence-based recommendations for improvement.
📌 National Director, Customer Advocacy (Sydney)
🏢 Angle Auto Finance
📍 Sydney
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