Salary: $42,000 – $54,000 per month

Additional InformationJob Number26137268Job CategoryRooms & Guest Services OperationsLocation650 Lonsdale Street, Melbourne Victo 3000, AustraliaScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementAs one of the Ladies and Gentlemen of The Ritz-Carlton, Melbourne, you are the most important asset in our service commitment to our guests. By joining us as a Front Desk Agent, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.Position SummaryJoin our Ladies and Gentlemen and assist guests arriving and departing the hotel through the check in and departure processHandle general enquiries, going above and beyond with each guest experienceBuild and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookingsSupport the front office team in general operational tasksTake guest reservations and perform cash handling & credit card responsibilitiesBe an expert on the luxury hotel and the surrounding area, know it inside and out to exceed guest expectationsAbout YouExperience with OPERA property management system or similarRelevant experience in a similar roleWorking rights in AustraliaEnthusiastic to escal... your careerSelf-motivated,



driven and energized in a fast-paced environmentArmed with smart solutions and a can-do attitudeOur BenefitsExclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friendsBe part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday monthGrow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International groupGenuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance ProgramOpportunity to receive Employee Referral Incentives and get paid for working with your friendWork for the Largest Hotel Network in the World which values equality, diversity and inclusivenessThe Ritz-Carlton is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years.At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to prospect. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.



We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.#J-18808-Ljbffr

📌 Front Desk Agent (Melbourne)
🏢 73N97
📍 Melbourne