Life at St Vincent de Paul Society The St Vincent de Paul Society Queensland, including Vinnies Housing and our Vinnies Retail Stores, is committed to making a positive difference in our communities.

Through a diverse range of positions, locations and opportunities, we work towards one common cause by providing hope, support and housing solutions for Queenslanders in need.

As one of the state's largest charities, support service providers and community housing providers, we support hundreds of thousands of Queenslanders each year through issues like homelessness, poverty, family breakdown, domestic violence, financial hardship and housing insecurity.

No matter the role, each one of our team members has an important part to play in shaping a more just and compassionate society.

Why You'll Love Working with Us

- Make a Real Difference – Every hour you invest contributes directly to improving lives in our community.

- Be Rewarded for Your Time – Enjoy competitive hourly rates under our Enterprise Agreement, recognising the value of your skills and dedication.

- Boost Your Take-Home Pay – Maximise your income with generous Not-for-Profit salary packaging benefits: up to $15,900 annually, plus an additional $2,650 for meals and entertainment.

- Your Health Matters – Access comprehensive support through our Employee Assistance Program, plus exclusive Medibank health insurance discounts to help you thrive inside and outside of work.

- Find Your Work Family – Join a genuinely inclusive team where you’re seen, heard, and supported.

The Role

This role is responsible for case management, advocacy, and support for clients involved in the Alcohol and other drugs service.

Our residential services offer a 12-week structured rehabilitation program designed to assist our clients in recovering from the effects of their dependence on alcohol and other drugs.



We provide intensive treatment that integrates various therapeutic elements and supports to achieve recovery goals in a comfortable and safe home environment.

You will work to connect our clients with relevant support services to help them address related issues, including family and other relationships, as well as emotional and physical health.

You will provide holistic support throughout all aspects of the client journey. A key aspect of this role involves delivering case management that focuses on client needs and promotes their capacity for independence.

Your experience in case management and support work will be crucial to your success in this position.

This is a Casual position available in a 24-hour residential facility located in Cairns. The role requires flexibility, as you will be expected to work a variety of shifts, including days, afternoons, nights, and weekends.

To be successful in the role, you will meet the following criteria:

- Minimum Certificate III in Alcohol and Other Drug (AOD)

- Knowledge of and ability to work within relevant legislation and guidelines relating to the delivery of case management and safety and risk within the program area of operation

- Previous experience as a Support Worker or equivalent within the program area of operation

- Personal aptitude for working within set guidelines and adhering to all relevant policies and procedures

- Well-developed interpersonal,



communication and organisation skills including the ability to exercise judgement and contribute to a team setting

- Ability to deliver advocacy on behalf of clients and ensure confidentiality of client information at all times

- Understanding of and commitment to the philosophy of the St Vincent de Paul Society Queensland and an ability to work in accordance with policies and procedures to promote the values and mission of the Society

- COVID-19 vaccination status is recommended for this role but not a mandatory requirement.

- Valid Drivers Licence is required

Ready to apply? We can’t wait to hear from you.

We are committed to Safeguarding

St Vincent de Paul Society Queensland, Vinnies Housing and Vinnies Retail Stores are committed to promoting and protecting the welfare, wellbeing and human rights of all people who interact with, or are affected by, our work, particularly those who may be at risk of abuse, neglect or exploitation.

We have robust recruitment and screening processes to attract people who share our values and uphold our zero-tolerance approach to abuse, neglect and exploitation.

All employees, members and volunteers are expected to uphold this commitment. Roles involving direct work with children or adults at risk require a valid Blue Card, which must be verified before commencement. Successful candidates will also undergo relevant background screening which includes a police check and reference checks as part of the recruitment process. Some positions may also require a pre-employment medical check.

We are committed to meaningful equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islander people are strongly encouraged. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand.

Visit Vinnie’s careers to learn more about us and our vacancies!

📌 Support Worker - Alcohol and Other Drugs (Cairns)
🏢 St Vincent de Paul Society Queensland
📍 Cairns