Salary: $65,000 – $90,000 per month

Field Service TechnicianReports to: Team LeaderWho We AreThe Company uses cutting-edge technologies to deliver solutions for its clients. By leveraging the latest software, AI and robotics technology, it is disrupting the logistics automation industry. It works with industry leaders in grocery, healthcare, retail, e-commerce, apparel and manufacturing.The Company is a global business that specialises in dock-to-dock automation of the supply chain process for both B2B (Business to Business) and B2C (Business to Consumer). It differs from most other supply chain automation companies in that it drives innovation across the whole automation sector, and it reinvests a significant share of its revenue in R&D.Role; PurposeThe Field Service Technician is responsible for carrying out agreed PPM of automation equipment according to schedules, breakdown maintenance, providing coverage at resident sites whilst team members are away, as well as providing additional support at resident sites where required to ensure first-class service delivery.Duties and ResponsibilitiesPlan maintenance tasks and carry out agreed PPM of automation equipment according to scheduleCarry out breakdown maintenanceCreate reportsRepair and replace components where requiredActively work on continuous improvement and optimisation of systems and processesSupport daily operation at customer sites in case of incidentsProvide coverage at resident sites within the Company's Australian market area where requiredAdhere to Health and Safety regulations and maintain a protected work environmentRegularly communicate with manager and other team members where relevant to ensure accurate flow of information and continuity of serviceMaintain company equipment and property in good working condition and presentable mannerProfessional conduct towards customers and colleaguesRespond to calloutsAssist the mechanical and installation team if requiredCreate SOPsAdhere to policies and proceduresParticipate in training and development opportunities where required locally, interstate and overseasOther tasks and responsibilities as reasonably directedSkills, Experience, QualificationsElectrical/mechanical trade qualificationSelf-motivated and adaptable to changing situationsFull driver's licence and ability to operate a vehicle for business purposesStrong work ethic with the ability to work independentlyWillingness to travel locally, interstate and overseas as requiredTeam orientedGood Microsoft Office skillsWillingness to learn about and complete training on the Company's processes, systems and componentsCurious and solutions-focused mindsetDesire to collaborate, learn from others and share knowledgeDesirable: full electrical certification, knowledge of programmable logic controls (PLCs) and experience with automated equipmentProactive Global is committed to equality in the workplace and is an equal opportunity employer.Proactive Global is acting as an Employment Business in relation to this vacancy.#J-18808-Ljbffr

📌 Electrical Field Service Technician (Melbourne)
🏢 Proactive Global
📍 Melbourne