Salary: $110,000 – $150,000

FOREVER USThis year, we celebrate 20 years of Forever New.Our story started with a simple premise; to create moments worth remembering through the pieces in her wardrobe. Twenty years later, we've built a global Australian fashion brand loved across more than 25 countriesTHE PERKS WE OFFER YOUAs a valued member of the Forever New family, you'll enjoy a wide range of rewards and benefits, and be part of a team that genuinely values your contribution:A generous 40% employee discount (plus regular discounts for family and friends)Daily subsidised coffee and lunch from our in-house caféLoyalty and birthday leave to celebrate the moments that matterRecruitment referral incentives to help us find outstanding peopleWellbeing and sustainability programs to support you and the planetOngoing learning and development opportunitiesService awards and recognition initiativesSubsidised car parking for a smooth commuteA vibrant head office in Richmond – Melbourne’s creative hubThe chance to be part of a truly global brand, spanning 5 continentsYOUR DREAM OPPORTUNITYJoin Forever New as our Senior Business Analyst - AI & Digital and play a key role in shaping how AI, automation and digital technology transform our business. Partnering across business and technology teams, you’ll turn challenges and opportunities into smart, practical solutions and drive high-impact initiatives from discovery through to delivery.GET EXCITED TO:Lead discovery and translate business challenges into clear requirements, future-state processes and practical solutionsIdentify and shape high-value AI, automation and digital opportunities across the businessDefine requirements for AI agents, Copilots, intelligent workflows and conversational solutionsPartner with our AI Centre of Excellence, business stakeholders,



technology specialists and external vendorsLead business analysis across initiatives from requirements and solution definition through to testing, implementation and adoptionSupport digital and Ecommerce initiatives that enhance customer experience and operational efficiencyDevelop business cases, assess benefits and ROI, and turn insights into clear recommendationsHelp drive responsible AI adoption through strong governance, privacy, security and risk practicesTHE SKILLS AND EXPERIENCE YOU OFFER USYou’re a commercially minded and solutions-focused Business Analyst who can connect business needs with technology and turn complex challenges into clear, actionable solutions.3+ years’ experience in senior business analysis or project delivery roles, ideally across retail, Ecommerce or digital environmentsDemonstrated experience working across AI, automation or digital initiativesHands-on exposure to AI technologies such as Microsoft Copilot Studio, Azure AI Foundry, AI agents, Power Platform or Microsoft 365 CopilotStrong experience across discovery, requirements gathering, process mapping, user stories and acceptance criteriaConfidence developing business cases and recommending solutions to complex business problemsStrong analytical capability and experience using Excel, web analytics or business intelligence toolsExcellent facilitation, communication and stakeholder management skills, with the confidence to work across business, technical and senior stakeholder groupsAn understanding of AI governance, privacy, security, risk and change managementOUR VALUESWhether we’re building our next range, partnering with stores or trading a season, these five values guide everything we do:Think CustomerRespect for AllKeep it SimpleTake ResponsibilityAct with PaceJoin Forever New and shape your future in fashion with a team that values your growth, supports your development and celebrates your wins. to make this your moment.#J-18808-Ljbffr

📌 Senior Business Analyst- AI and Digital (Melbourne)
🏢 Forever New Clothing Pty
📍 Melbourne