Salary: $55,000 – $75,000 per month

Job Type: Full-time, Part time

Australian School of Accounting – Canberra ACTASA Institute of Higher Education is a private higher education provider based in Sydney, and our upcoming locations in both Canberra and Hobart, delivering undergraduate and postgraduate courses. ASA is committed to academic excellence in teaching and learning, with a high level of regulatory integrity and compliance across all sectors of the organisation.We are seeking an organisedand enthusiastic Student Services Officerto join the ASA Institute of Higher Education team. The student services team works collaboratively with both administration and faculty members to provide specialised support for our on-campus students.Part Time- and Full-Time opportunities are available.Key ResponsibilitiesProvide on campus support for students, staff and stakeholders at the student services front deskManage all inbound student email and phone enquiries as well as providing face to face support on campusSupport the student consent process for enrolment into units each quarter and follow up with studentsSupport students with enrolment adjustments and course change requests including but not limited to leave of absence requests, study load request changes, course withdrawals and issuance of academic documentationMonitor and maintain quality student data in ASA’s Student Management System (Meshed)Support the issuance and reporting of Intention to Report notices and learning contracts to students as a result of non-enrolment,



non-payment or non-academic progressionParticipate in and support student events including Orientation, Graduation and engagement activities held on campus in conjunction with the Student Representative Council (SRC)Alongside IT, support students to with log in and access to all ASA related systems, Outlook, Canvas and MeshedAssist in monitoring facility issues and incident reportsWhat we're looking forCompletion of secondary qualification(s) and/or relevant work experienceExperiences working in student administration or student services in tertiary/higher education sector is preferredKnowledge of key legislation and frameworks relevant to international students, including the ESOS Frameworkand National CodeDemonstrated skills high level customer serviceExcellent oral and written communication skillsStrong organisational skills and ability to multitaskHigh attention to detailFlexibility to work rostered shifts between 8.00am - 5.30pmAustralian work rights are required for this position.ApplicationApplications to include:Current CVCovering letter identifying how you meet the selection criteria for the position and the key responsibilities.ASA reserves the right not to respond to unsuccessful applicants.Any queries regarding this position - *****@asahe.edu.auBe careful - Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .Sign in to start saving jobs in your profile.Don’t have a Jora account? Register with:Do you want to receive recommendations for similar jobs?#J-18808-Ljbffr

📌 Student Services Officer (Harman)
🏢 Australian School of Accounting
📍 Harman